Browsing by Author "Campos, Susana"
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- Building competitive advantages and business success: the role of learning orientation, reward systems and entrepreneurial orientationPublication . Correia, Ricardo Jorge; Dias, José G.; Teixeira, Mário Sérgio; Campos, SusanaPurpose – The complexity of the firm’s external environment, with its constant changes, forces managers to develop novel strategies that can meet new strategic needs. The purpose of this study is to examine the role of reward systems (RSs) in strategic management, as well as their relationship to learning and entrepreneurial orientation (EO), commonly referred to as the driving force behind growth, competitive advantages (CAs) and improved performance. It also focuses on the study of the relationship between EO and business performance (BP), the introduction and testing of the possible antecedents of this relationship and potential mediating factors. Design/methodology/approach – A conceptual model was tested on a sample of 1,190 Portuguese firms using a structural equation model. Findings – It is shown for the first time that learning orientation (LO) is an antecedent of the RSs and, subsequently, of EO. Additionally, the CAs of differentiation and cost leadership play a mediating role in the relationship between EO and BP. Furthermore, RSs are also a driving force behind both CAs. Originality/value – This study makes several empirical and theoretical contributions, addressing the gap in the literature about the role of RSs in strategic management. It tests the relationship between LO and the firm’s performance by taking the mediating effects of RSs, EO and CAs into account. Additionally, we discuss LO as an antecedent strategic variable of human resources practices, in particular, RSs. Finally, we broaden the scope of our research by examining these issues in the context of Portuguese SMEs fromdifferent industries.
- Eco-labelling food products as an integral part of the transition to a sustainable food systemPublication . Borges, Eduardo; Campos, Susana; Teixeira, Mário Sérgio; Lucas, Maria Raquel; Correia, Ricardo JorgePurpose | The eco-labelling of food products is an integral part of the transition to a sustainable food system, as it allows consumers to make informed, healthier and more sustainable choices. It reinforces the reputation of companies, showing that they are socially responsible and concerned about environmental issues. The aim of this study is to identify the determinants of the purchase of eco-labelled food products in the Portuguese context. Methodology/Approach | An online questionnaire was carried out among the Portuguese population over 18 years old. Data analysis techniques including descriptive analyses, parametric and non-parametric tests, linear correlation and regression analysis were applied. Expected Results | We expect to identify a positive correlation between consumers' attention to companies' Green Marketing communication and green purchasing behaviour, as well to obtain a positive correlation between the Communicated Socio-environmental Use (CSU) of the producer's declared commitment and green purchasing behaviour. These results are valuable for companies’ managers to develop and evaluate specific communication and marketing actions to the markets, taking into account current consumer preferences.
- Effects of leadership and reward systems on employees' motivation and job satisfaction: an application to the Portuguese textile industryPublication . Leitão, Mariana; Correia, Ricardo Jorge; Teixeira, Mário Sérgio; Campos, SusanaPurpose – This study explores the perception of employees in textile industry firms in Northern Portugal regarding the influence of leadership and reward systems (RS) on their motivation (intrinsic and extrinsic) and job satisfaction (JS). Design/methodology/approach – A questionnaire was addressed to the employees of 12 firms, obtaining a sample of 256 valid responses, for which a structural equation model was estimated. Findings – The results showed that leadership and RS influence JS only through the mediating effects of intrinsic and extrinsic motivation. Originality/value – This study makes empirical and theoretical contributions, testing the relationship between leadership and employees’ JS and how this relationship can be mediated by RS, and motivation – both intrinsic and extrinsic. Moreover, this study was conducted in Portugal, country where these issues have not been researched jointly before.
- Emotional Intelligence in management and leadership literature – a bibliometric analysisPublication . Campos, Susana; Jorge, Filipa; Correia, Ricardo Jorge; Teixeira, Mário SérgioSeveral organizations value technical competences of their employees, but it is not enough to differentiate them. So, market distinguishes organizational staff with social and behavioural skills, such emotional intelligence, to improve organizational performance. During the recent years, emotional intelligence has gained a great relevance in terms of management and leadership research, in different contexts. This research aims to provide a literature review about emotional intelligence in management and leadership context and identify suggestions for future research. To achieve that purpose, we used a bibliometric analysis methodology, specifically a co-citation analysis, with support of VOSviewer software. The articles used in this research were obtained from Web of Science database and published between 1980 and 2018. As main contributions of this study, we intend to identify the emotional intelligence clusters that result of management and leadership literature, make aware researchers and managers to this subject relevance, and show the research trends about the emotional intelligence as basis for a set of soft skills that improve the individual and organizational performance.
- How can design thinking improve food sustainability in the Minho region (eno)gastronomy? A multi-actor perspectivePublication . Oliveira, Rafael; Campos, Susana; Rodrigues, Ana Sofia; Vaz-Velho, Manuela; Correia, Ricardo JorgePurpose | This study has the following main goals: i) to define barriers and present specific solutions associated with the food ecosystem, common to the various actors in the territory; ii) to explore the present and future of Minho's (eno)gastronomy and iii) provide innovative responses that meet contemporary consumer demands in terms of health and sustainability. Methodology/Approach | Trough Design Thinking, we pursued a collaborative approach that melds gastronomic traditions with health and sustainability imperatives, ensuring holistic solutions that valorize Minho’s heritage. The process involved iterative workshops, engaging diverse stakeholders to analyze the historical and current state of Minho’s (eno) gastronomy, focusing on the transition to healthier and more sustainable practices. This multi-actor approach enabled integrated solutions, enhancing the food system while considering climate change impacts and modern health trends. Expected Results | The topics addressed by the region's players associated with the agri-food sector and the solutions proposed highlighted the intrinsic relationship between local production and sustainability, emphasising that the proximity between producer and consumer translates not only into a smaller carbon footprint, but also into the socioeconomic and cultural enhancement of the region. These results will enable policymakers to apply a multi-actor approach, taking into account the needs of the various stakeholders in the region and implementing concerted actions that jointly respond to the challenges and needs we have identified.
- Influência da liderança transformacional e cultura organizacional no compromisso dos colaboradores empresariaisPublication . Rodrigues, José Pedro; Correia, Ricardo Jorge; Campos, SusanaTemas como a liderança transformacional, a cultura organizacional, a motivação, a satisfação no trabalho e o compromisso têm sido amplamente estudadas no contexto empresarial de forma a perceber qual o seu efetivo contributo para a eficiência das empresas. No entanto, persistem ainda várias questões em aberto relativamente ao tipo de relações que se possam estabelecer entre estas diferentes variáveis. O presente estudo tem como objetivo principal analisar a perceção dos colaboradores de empresas do setor têxtil do norte de Portugal relativamente à influência da liderança transformacional e da cultura organizacional no compromisso dos colaboradores, bem como os possíveis efeitos mediadores da satisfação no trabalho e da motivação nestas relações. O estudo foi desenvolvido a partir de uma amostra de 235 colaboradores de sete empresas do setor têxtil. Recorreu-se a uma metodologia quantitativa de análise de dados a partir de um modelo de equações estruturais, utilizando o software IBM Amos (versão 26.0). Foram formuladas e testadas dez hipóteses, devidamente fundamentadas através de uma prévia revisão da literatura científica. Os resultados mostram que existe uma relação positiva entre a liderança transformacional e o compromisso dos colaboradores, apenas de forma indireta através dos efeitos mediadores da motivação e/ou da satisfação no trabalho. Por outro lado, foi possível verificar uma relação entre a cultura organizacional e o compromisso dos colaboradores, de forma direta e de forma indireta, através do efeito mediador da motivação. A satisfação no trabalho não se mostrou como mediadora desta relação.
- Internal social responsibility as a tool to prevent absenteeism and turnover ratesPublication . Afonso, Liliana; Ferreira-Oliveira, Ana Teresa; Correia, Ricardo Jorge; Campos, SusanaIn today's competitive business environment, organizations increasingly recognize the significance of Internal Social Responsibility (ISR) in fostering a productive workforce. ISR refers to the commitment of companies to uphold ethical practices, prioritize employee welfare, and create a supportive work culture. Numerous studies suggest that effective ISR strategies can significantly reduce absenteeism and turnover rates, enhancing overall workplace efficiency and employee satisfaction. Organizations that prioritize ISR often experience higher levels of employee engagement. Engaged employees are more likely to be committed to their work, leading to lower absenteeism and turnover rates. A recent study indicates that organizations with high employee engagement show lower absenteeism and lower turnover (Taiwo and Nwogwugwu, 2024). One of the primary benefits of ISR is its focus on employee well-being. Research consistently shows that employees experiencing high levels of stress and poor health are more likely to miss work. The American Psychological Association notes that workplace stress leads to a 30% increase in absenteeism and a 50% increase in turnover (APA, 2019). A supportive workplace culture that values employee input and feedback can significantly impact attendance. When employees feel heard and respected, they are more inclined to show up for work (Radu, 2023).
- O papel da digitalização na gestão de estruturas residenciais para idososPublication . Borges, José Eduardo; Campos, Susana; Caramelo, Ana Cristina; Correia, Ricardo JorgeO aparecimento do vírus Covid-19 mudou a forma de pensar e agir dos gestores. A criatividade dos gestores das Estruturas Residenciais Para Idosos (ERPI) foi fundamental para minimizar o impacto do isolamento dos idosos. O objetivo deste estudo foi avaliar a produção científica sobre o papel dos gestores para a literacia da digitalização nos idosos em Estruturas Residenciais Para Idosos (ERPI), assim como analisar o impacto das novas tecnologias no bem-estar dos idosos. Para isso, 149 documentos de 112 fontes distintas foram mapeados através de uma análise bibliométrica utilizando RStudio com o Biblioshiny incorporado. Os principais resultados destacam as tendências de publicação; os documentos mais citados, os autores que mais contribuem, os países e instituições com maior produtividade e as revistas que mais contribuem para o campo da investigação, assim como as tendências de investigação. Os resultados obtidos mostram que ainda há falta de estudos para completar os conhecimentos existentes e assim contribuir para a compreensão dos efeitos do Covid-19 na gestão das ERPI´s e bem-estar dos idosos. No entanto, é um campo de investigação emergente que conecta inovação, gestão, idosos e digital, tornando-o uma área de investigação potencial. Promove um contributo quer ao nível da coordenação de redes de investigação entre países, autores e universidades afiliadas, assim como impulsiona o debate em torno da comunidade científica e comunidade em geral, contribuindo para quer para o desenho de políticas públicas que promovam o bem-estar dos idosos, quer contribuindo com instrumentos para os gestores.
- The link between intellectual capital and business performance: a mediation chain approachPublication . Campos, Susana; Dias, José G.; Teixeira, Mário Sérgio; Correia, Ricardo JorgePurpose – This study focuses on intellectual capital (IC) as a driver of better business performance. Recent studies suggest that a set of variables may mediate this relationship. This research discusses the mediating role of dynamic capabilities, network competence, technological capabilities, absorptive capabilities and innovation performance between intellectual capital and business performance. Design/methodology/approach – The conceptual model is tested using a sample of 533 Portuguese firms by means of a structural equation model. Findings – It confirms that intellectual capital impacts business performance. Moreover, this only happens indirectly through the mediating chain defined by the variables dynamic capabilities, network competence, technological capabilities, absorptive capabilities and innovation performance. Originality/value – This study analyzes new mediator variables between the dimensions of the intellectual capital and Portuguese business performance.
- Transformational leadership, organizational culture, and employees' commitment: mediation effects chain in the textile industryPublication . Rodrigues, José Pedro; Correia, Ricardo Jorge; Campos, Susana; Teixeira, Mário SérgioIssues related to human resource management (HRM) and firm values, such as transformational leadership (TL), organizational culture (OC), motivation, job satisfaction (JS), and employee commitment, have been extensively studied within the business context to understand their impact on firms' efficiency. However, many questions remain regarding the nature of the relationships between these different constructs. This study examines employees' perceptions within the specific context of textile industry firms in Northern Portugal. This industry is particularly crucial to Portuguese economic performance, evidenced by indicators such as employment levels, exports, sales volume, and production.The main objectives of this study are (1) to analyze the perception of employees of northern Portuguese textile firms regarding the influence of TL, OC, motivation, and JS on employees' commitment and (2) to verify the possible mediating effects of JS and motivation in the relationships between TL and commitment, and between OC and commitment. This study was developed using a sample of 235 employees from seven firms in the Portuguese textile sector. A quantitative data analysis methodology was used from a structural equation model, using the IBM Amos software (version 26.0). Based on an innovative conceptual model, ten hypotheses were formulated and tested, drawing upon a prior literature review. It is shown that TL is a direct determinant of OC, motivation, JS, and employees' commitment. TL is also linked indirectly with employees´ commitment through the mediating effects of OC, motivation, and/or JS. Additionally, it was concluded a direct and positive relationship between OC and motivation, and between motivation and commitment. On the contrary, direct relationships between OC and JS, and between JS and commitment have not been confirmed. It was also possible to verify a relationship between OC and employees' commitment, both directly and indirectly, through the mediating effect of motivation. JS was not shown to mediate this relationship. Our study differs and is innovative in several theoretical and managerial features, such as the conceptual model defined, the geographic context, and the industry context covered. Our results are relevant to HRM in the textile industry, highlighting the critical importance for managers to consider their leadership style carefully. Adopting a TL style, coupled with fostering a supportive OC, is essential. This approach can significantly enhance employees' engagement and contribute to the overall success of the firms.