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Understanding the changes in the tourists perceived risk after covid-19

2021Journal article Open access
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dc.contributor.authorGarcez, Ana
dc.contributor.authorCorreia, Ricardo
dc.contributor.authorCosta, Adriano
dc.date.accessioned2021-12-15T21:42:01Z
dc.date.available2021-12-15T21:42:01Z
dc.date.issued2021
dc.description.abstractTourism industry is witnessing a time of uncertainty due to the Covid-19 pandemic. Amidst all the doubts that the industry is experiencing, one certainty is clear: nothing will remain the same after the pandemic outbreak. Tourists have developed new needs that the industry of tourism should be able to understand and fulfill. This study seeks to understand the transformations in tourist consumer behavior caused by the covid-19 pandemic. Thus, based on several assumptions, an explanatory model was developed addressing both the demand side (new consumer preferences) and the supply side (measures and strategies to combat the impacts generated by the perceived risk acquired during the confinement period). The model developed reflects a permanent impact of the Covid-19 crisis on the tourist consumer behavior in terms of accelerating the shift to online services, with a greater emphasis on safety, hygiene and health, as well as environmental and sustainability awareness.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationGarcez, Ana; Correia, Ricardo; Costa, Adriano (2021). Understanding the changes in the tourists perceived risk after covid-19. Journal of Eastern Europe Research in Business and Economics. ISSN : 2169-0367. p.1-10pt_PT
dc.identifier.doi10.5171/2021.426881pt_PT
dc.identifier.issn2169-0367
dc.identifier.urihttp://hdl.handle.net/10198/24506
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherIBIMA Publishingpt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectTourismpt_PT
dc.subjectCOVID-19pt_PT
dc.subjectChangespt_PT
dc.subjectMotivationspt_PT
dc.subjectTouristspt_PT
dc.subjectPerceived Riskpt_PT
dc.titleUnderstanding the changes in the tourists perceived risk after covid-19pt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage10pt_PT
oaire.citation.startPage1pt_PT
oaire.citation.titleJournal of Eastern Europe Research in Business and Economicspt_PT
oaire.citation.volume2021pt_PT
person.familyNameCorreia
person.familyNameCosta
person.givenNameRicardo
person.givenNameAdriano
person.identifier2752542
person.identifier.ciencia-id8C10-37EE-796D
person.identifier.ciencia-idC512-FCE6-3F5E
person.identifier.orcid0000-0002-0132-4002
person.identifier.orcid0000-0002-3213-7402
person.identifier.scopus-author-id37085131800
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication99a2c38b-f63f-444f-809e-e3a9f73e732f
relation.isAuthorOfPublication2f7497ad-78f8-41ea-9bf7-adcf5024204e
relation.isAuthorOfPublication.latestForDiscovery99a2c38b-f63f-444f-809e-e3a9f73e732f

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