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Advisor(s)
Abstract(s)
The integration of Information and Communication Technologies (ICT) in the tourism industry is an
essential element for the success of any tourism enterprise. ICTs provide access to information of
tourism products from anywhere and at any time. Tour companies may also reach out to target
customers around the world through a series of emerging technologies.
This paper aims to make a review of the main key factors of ICT in Tourism. Aspects such as the
quality of the website, Digital Marketing, Social Networking, Multimedia, Mobile Technologies and
Intelligent Environments are discussed.
Description
Keywords
ICT tourism e-tourism m-tourism
Citation
Morais, Elisabete Paulo; Cunha, Carlos R.; Sousa, João Paulo; Santos, Arlindo (2016). Information and communication technologies in tourism: challenges and trends. In 27th International Business Information Management Association Conference - Innovation Management and Education Excellence Vision 2020: from Regional Development Sustainability to Global Economic Growth. Milan. p. 1381-1388. ISBN 978-0-9860419-7-6
Publisher
International Business Information Management Association (IBIMA)