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Advisor(s)
Abstract(s)
This paper presents the study of modeling a quality supplier management system, based on a particular case of a Portuguese company in the auto industry that supplies parts to the major automobile manufacturers. For this, a study of a practical case of Supplier Quality Management (SQM) that follow the ISTO/TS 16949 standard was done, to analyze the functioning of their processes. Finally, a model is proposed streamline and automate supplier performance management processes, with the aim of improving the efficiency throughout the supplier chain.
Description
Keywords
Supplier quality Total quality management
Citation
Sousa, João Paulo; Cunha, Carlos R.; Morais, Elisabete Paulo; Gomes, João Pedro (2015). Modelling a supplier quality management system. In 26th International Business Information Management Conference. Madrid. p. 2914- 2923. ISBN 978-0-9860419-5-2
Publisher
International Business Information Management Association