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- Alavancar a criação e integração de conteúdos de realidade virtual através de uma plataforma colaborativa: o caso do sector do turismoPublication . Mendonça, Vítor; Cunha, Carlos R.; Morais, Elisabete Paulo; Gomes, João PedroA Realidade Virtual apresenta-se como uma ferramenta tecnológica promissora a qual poderá constituir-se como uma oportunidade para que as organizações possam desenvolver novos paradigmas de comunicação que poderão traduzir-se em vantagens competitivas. A aplicação da Realidade Virtual no âmbito do sector do turismo poderá criar novas oportunidades e atingir públicos que de forma tradicional não seriam alcançáveis. Contudo, o desenvolvimento deste tipo de soluções implica elevado esforço e recursos que a generalidade das organizações não dispõe. Neste contexto, consideramos oportuno o desenvolvimento de uma plataforma colaborativa que promova a disponibilização de conteúdos de Realidade Virtual. Para tal propósito, apresentamos um modelo e a proposta de desenvolvimento de um portal web colaborativo que permita, a diversas entidades, agilizar a disponibilização de conteúdos, assim como o desenvolvimento de uma aplicação de Realidade Virtual, de conteúdos dinâmicos, para os utilizadores.
- SQMS – A prototype for a supplier quality management systemPublication . Sousa, João Paulo; Morais, Elisabete Paulo; Cunha, Carlos R.; Gomes, João PedroWithin the supply chain, the customer does not simply buy parts or services from suppliers, but also buys supplier capabilities, which results in quality products and services. Having a tool that handles the Inspection as well as the Nonconformance, Complaint, Corrective Action and Concession processes is key to successfully track the supplier performance. Taking as a case study a Supplier Quality Management (SQM) currently in operation in an Original Equipment Manufacturer (OEM) for automotive industry, this paper presents a platform to support a Supplier Quality Management System (SQMS), that fits the technical specification ISO/TS 16949 requirements. This prototype is composed by a web platform and a mobile App, having flexibility and mobility as key main characteristics.
- Combining smart spaces and indoor positioning for delivering contextualized information according to users’ profilePublication . Fernandes, Daniel; Cunha, Carlos R.; Gomes, João Pedro; Santos, ArlindoThe evolution of technology has led to a set of technologies suitable for mobility and ubiquity scenarios. Phenomena of wireless computing, mobile devices and, generally, miniaturized sensors and actuators embedded in physical spaces are a today’s reality. This phenomenon has opened the door to a set of opportunities for reengineering the way we perceive a given fact or situation and the way we act on it. Regarding the delivery of information to users of a given physical space, there is now the possibility of transforming the mechanisms of interaction between the space and the user. This change allows the user to see the physical space, that surrounds him, to adapt to himself and to provide him contextualized and personalized information according to his profile of interest. This approach can improve the way we manage customer relationships in a given business context. This paper overview the state of the art of smart spaces and analyses the potential of indoor positioning systems and techniques, and propose a conceptual model for the detection of users in physical spaces and the consequent adaptation of a smart physical space to provide information aligned with the user's profile of interest and according to is privacy rules.
- Comparison of Iberian Peninsula official tourism websitesPublication . Morais, Elisabete Paulo; Cunha, Carlos R.; Gomes, João PedroAn official website is a key component for tourist’s decision-making processes. Official websites transmit confidence to the user, since they are managed by government entities. It is important that they are of quality with regard to the contents available, but also with respect to other aspects such as efficiency, functionality and usability. Although, it is difficult to make a systematic and complete evaluation on websites, they are of quality due to their diversity of functionalities, which make them complex to analyses. Many studies have proposed new website evaluation frameworks and criteria. The main objective of this paper is to analyse Portugal and Spain tourism official websites, using one model to evaluate tourism websites and a qualitative method approach in order to assess the quality of the respective websites and to identify possible improvements.
- Modelling a supplier quality management systemPublication . Sousa, João Paulo; Cunha, Carlos R.; Morais, Elisabete Paulo; Gomes, João PedroThis paper presents the study of modeling a quality supplier management system, based on a particular case of a Portuguese company in the auto industry that supplies parts to the major automobile manufacturers. For this, a study of a practical case of Supplier Quality Management (SQM) that follow the ISTO/TS 16949 standard was done, to analyze the functioning of their processes. Finally, a model is proposed streamline and automate supplier performance management processes, with the aim of improving the efficiency throughout the supplier chain.
- The use of virtual reality to boost the promotion of touristic destinations and the interpretation of heritagePublication . Cunha, Carlos R.; Mendonça, Vítor; Gomes, João Pedro; Morais, Elisabete Paulo; Moreira, André SilvaTourism and heritage are fundamental assets in many modern economies and certainly fundamental from a civilizational and generational point of view. Its promotion and interpretation are therefore important, and in these fields, technologies have played a fundamental and revolutionary role. In this scenario, Virtual Reality demonstrates an enormous potential in the promotion of destinations and in the creation of immersive experiences that allow a better interpretation of destinations and heritage, as well, as a greater attractiveness for the younger generations. This article, after reviewing concepts, proposes a conceptual model capable of contributing to a more agile and massified creation of Virtual Reality experiences. Finally, is presented an experimental prototype created for an olive oil museum, with the aim of facilitating the interpretation, by visitors, of its permanent exhibition objects.
- Building smart rural regions: challenges and opportunitiesPublication . Cunha, Carlos R.; Gomes, João Pedro; Fernandes, Joana; Morais, Elisabete PauloRural regions are a typology of region rooted around the world. Itsidentity and matrix are differentiated from the most urbanized regions. Associatedwith rural areas is a strong negative feeling of depopulation, undevelopedbusiness fabric, less wealth and less ability to attract investment and wherepublic and private services from various sectors of activity are not concentrated.This reality cannot be socially accepted and must be fought for greater equitywithin countries. To leverage this change, rural regions will have to become cocompetitiveand attractive regions. In order for this transformation to take place,Information and Communication Technologies (ICT) play a major role. Thisarticle characterizes the rural regions in their demographic and economicdimensions, emphasizing the case of the Northeast region of Portugal. Analyseand review a set of fundamental vectors where ICT can be a key driver andenabler for smart rural regions to be created. Finally, it is presented a conceptualmodel of what can be a smart rural region.
- A review of cloud computing and its opportunities in the development of information systems for SMEsPublication . Cunha, Carlos R.; Morais, Elisabete Paulo; Sousa, João Paulo; Gomes, João PedroThis paper reviews the main characteristics of cloud computing, where they are exposed their main components and ways of use. In addition to the technological review that is done, is also carried out a critical analysis of their potential and challenges in the context of SMEs. To understand how cloud computing can lead to a powerful ally of SMEs in the context of organizational competitiveness in a world where the role of information systems for a long time proved decisive, it is a reflection that the SMEs, whose core business is not technology, need to carry out.
- The role of cloud computing in the development of information systems for SMEsPublication . Cunha, Carlos R.; Morais, Elisabete Paulo; Sousa, João Paulo; Gomes, João PedroThis paper presents a review of the main characteristics of cloud computing, where they are exposed, their main components and ways of use. In addition to the technological review that is done, is also carried out. To understand how cloud computing can lead to a powerful ally of SMEs in the context of organizational competitiveness in a world where the role of information systems for a long time proved decisive, it is a reflection that the SMEs, whose core business is not technology, need to be carried out.
- The information and communication technologies in tourism degree courses: the reality of Portugal and SpainPublication . Morais, Elisabete Paulo; Cunha, Carlos R.; Gomes, João PedroThe developments occurring in recent years in the Information and Communication Technologies led inevitably to a great effect on the operation, structure and strategy of organizations around the world, and obviously also in the tourist sector organizations. With the rapid expansion of Information and Communication Technologies (ICT) throughout almost all aspects of tourism and hospitality industries, the task of integrating technology into education curriculum will be a need. Information and Communication Technologies appear one of the most critical area to the success of tourism in the future and the way it will promote the tourist destinations. This paper aims to analyze the relevance given by the various Portuguese and Spanish institutions of higher education to Information and Communication Technologies in their degrees. The analysis carried out was done in degree courses operating in this school year, 2012/2013, in Portuguese and Spanish universities and polytechnics, public and private.