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- Marketing digital e big data: uma análise bibliométrica da produção científica na base de dados scopusPublication . Morais, Elisabete Paulo; Cunha, Carlos R.; Sousa, João PauloPara identificar os temas mais frequentemente desenvolvidos na área do Big Data e Marketing Digital desenvolveu-se uma análise quantitativa em dezembro de 2020. Esta análise foi focada numa primeira fase em 750 publicações e posteriormente em 67 publicações sobre Big Data e Marketing Digital da base de dados Scopus. Uma análise bibliométrica foi desenvolvida usando o software VOSviewer e a técnica de coocorrência de termos e de co-autoria de autores. Foram encontrados clusters para cada uma das situações analisadas.
- SQMS – A prototype for a supplier quality management systemPublication . Sousa, João Paulo; Morais, Elisabete Paulo; Cunha, Carlos R.; Gomes, João PedroWithin the supply chain, the customer does not simply buy parts or services from suppliers, but also buys supplier capabilities, which results in quality products and services. Having a tool that handles the Inspection as well as the Nonconformance, Complaint, Corrective Action and Concession processes is key to successfully track the supplier performance. Taking as a case study a Supplier Quality Management (SQM) currently in operation in an Original Equipment Manufacturer (OEM) for automotive industry, this paper presents a platform to support a Supplier Quality Management System (SQMS), that fits the technical specification ISO/TS 16949 requirements. This prototype is composed by a web platform and a mobile App, having flexibility and mobility as key main characteristics.
- Modelling a supplier quality management systemPublication . Sousa, João Paulo; Cunha, Carlos R.; Morais, Elisabete Paulo; Gomes, João PedroThis paper presents the study of modeling a quality supplier management system, based on a particular case of a Portuguese company in the auto industry that supplies parts to the major automobile manufacturers. For this, a study of a practical case of Supplier Quality Management (SQM) that follow the ISTO/TS 16949 standard was done, to analyze the functioning of their processes. Finally, a model is proposed streamline and automate supplier performance management processes, with the aim of improving the efficiency throughout the supplier chain.
- A review of cloud computing and its opportunities in the development of information systems for SMEsPublication . Cunha, Carlos R.; Morais, Elisabete Paulo; Sousa, João Paulo; Gomes, João PedroThis paper reviews the main characteristics of cloud computing, where they are exposed their main components and ways of use. In addition to the technological review that is done, is also carried out a critical analysis of their potential and challenges in the context of SMEs. To understand how cloud computing can lead to a powerful ally of SMEs in the context of organizational competitiveness in a world where the role of information systems for a long time proved decisive, it is a reflection that the SMEs, whose core business is not technology, need to carry out.
- The role of cloud computing in the development of information systems for SMEsPublication . Cunha, Carlos R.; Morais, Elisabete Paulo; Sousa, João Paulo; Gomes, João PedroThis paper presents a review of the main characteristics of cloud computing, where they are exposed, their main components and ways of use. In addition to the technological review that is done, is also carried out. To understand how cloud computing can lead to a powerful ally of SMEs in the context of organizational competitiveness in a world where the role of information systems for a long time proved decisive, it is a reflection that the SMEs, whose core business is not technology, need to be carried out.
- An indoor navigation architecture using variable data sources for blind and visually impaired personsPublication . Gomes, João Pedro; Sousa, João Paulo; Cunha, Carlos R.; Morais, Elisabete PauloContrary to outdoor positioning and navigation systems, there isn’t a counterpart global solution for indoor environments. Usually, the deployment of an indoor positioning system must be adapted case by case, according to the infrastructure and the objective of the localization. A particularly delicate case is related with persons who are blind or visually impaired. A robust and easy to use indoor navigation solution would be extremely useful, but this would also be particularly difficult to develop, given the special requirements of the system that would have to be more accurate and user friendly than a general solution. This paper presents a contribute to this subject, by proposing a hybrid indoor positioning system adaptable to the surrounding indoor structure, and dealing with different types of signals to increase accuracy. This would permit lower the deployment costs, since it could be done gradually, beginning with the likely existing Wi-Fi infrastructure to get a fairy accuracy up to a high accuracy using visual tags and NFC tags when necessary and possible.
- Towards a platform for a supplier quality management systemPublication . Sousa, João Paulo; Cunha, Carlos R.; Morais, Elisabete Paulo; Gomes, João PedroToday any OEM automotive industry that wants a status of a world-class organization has to follow a proper supplier quality management based on the worldwide recognized international standards. With this, the customer within a supply chain should have the sureness that the company has supplier capabilities in place to provide a service that consistently meets its needs and expectations. Although some of this Supplier Quality Management Systems (SQMS) are deeply integrated and used inside of an organization, sometimes they are implemented using inappropriate or limited tools, making the work of employees harder and acting often as entropy sources in those systems. Having the right tools to handle Inspections as well as Nonconformance, Complaint, Corrective Action and Concession processes is key to successfully track the supplier performance. This paper presents a platform to support a SQMS, that fits the technical specification ISO/TS 16949 requirements.
- Information and communication technologies in tourism: challenges and trendsPublication . Morais, Elisabete Paulo; Cunha, Carlos R.; Sousa, João Paulo; Santos, ArlindoThe integration of Information and Communication Technologies (ICT) in the tourism industry is an essential element for the success of any tourism enterprise. ICTs provide access to information of tourism products from anywhere and at any time. Tour companies may also reach out to target customers around the world through a series of emerging technologies. This paper aims to make a review of the main key factors of ICT in Tourism. Aspects such as the quality of the website, Digital Marketing, Social Networking, Multimedia, Mobile Technologies and Intelligent Environments are discussed.