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O objetivo do presente estudo foi compreender como e porquê integrar a certificação e a sustentabilidade nos sistemas de controlo de gestão nas empresas de construção. O enquadramento teórico foi no âmbito da certificação, sistemas de controlo de gestão e sustentabilidade. O estudo do caso de uma empresa do setor da construção mostrou-se adequado como método de investigação capaz de responder à pergunta de investigação. A recolha de dados foi efetuada através de dupla fonte: análise de documentos e entrevista ao gestor da empresa encarregue dos assuntos sobre sustentabilidade. O tratamento e a interpretação dos dados foram feitos de forma qualitativa, destacando-se os seguintes resultados obtidos: certificações, desenvolvimento de novos produtos, utilização de produtos verdes e reciclados, monitorização do consumo de água e energia em obra, utilização de eco betão e águas pluviais são exemplos de procedimentos adotados (como) para atingir objetivos de sustentabilidade (porquê). Em termos de utilidade prática este trabalho pode servir de base e contributo para outras empresas adotarem a cultura de sustentabilidade e certificação no seu controlo de gestão, pois apresenta os tipos de certificações, tipo de técnicas de sustentabilidade que as empresas de construção devem adotar para alcançarem as metas da sustentabilidade.
The aim of this study was to understand how and why to integrate certification and sustainability into management control systems in construction companies. The theoretical framework was based on certification, management control systems and sustainability. The case study of a company in the construction sector proved suitable as a research method capable of answering the research question. Data was collected through two sources: document analysis and an interview with the company manager in charge of sustainability issues. The data was processed and interpreted in a qualitative manner, with the following main results being highlighted: certifications, development of new products, use of green and recycled products, monitoring of water and energy consumption on site, use of eco-concrete and rainwater are examples of procedures adopted (how) to achieve sustainability objectives (why). In terms of practical usefulness, this work can serve as a basis and contribution for other companies to adopt a culture of sustainability and certification in their management control, as it presents the types of certifications and sustainability techniques that construction companies should adopt in order to achieve sustainability goals.
The aim of this study was to understand how and why to integrate certification and sustainability into management control systems in construction companies. The theoretical framework was based on certification, management control systems and sustainability. The case study of a company in the construction sector proved suitable as a research method capable of answering the research question. Data was collected through two sources: document analysis and an interview with the company manager in charge of sustainability issues. The data was processed and interpreted in a qualitative manner, with the following main results being highlighted: certifications, development of new products, use of green and recycled products, monitoring of water and energy consumption on site, use of eco-concrete and rainwater are examples of procedures adopted (how) to achieve sustainability objectives (why). In terms of practical usefulness, this work can serve as a basis and contribution for other companies to adopt a culture of sustainability and certification in their management control, as it presents the types of certifications and sustainability techniques that construction companies should adopt in order to achieve sustainability goals.
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Controlo de gestão Certificação Sustentabilidade Construção civil Estudo de caso