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Contextualized ubiquity: a new opportunity for rendering business information and services

2009Conference paper Restricted access
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dc.contributor.authorCunha, Carlos R.
dc.contributor.authorPeres, Emanuel
dc.contributor.authorMorais, Raul
dc.contributor.authorBessa, Maximino
dc.contributor.authorReis, Manuel José Cabral dos Santos
dc.date.accessioned2010-01-22T16:29:21Z
dc.date.available2010-01-22T16:29:21Z
dc.date.issued2009
dc.description.abstractUbiquitous information and services means that they are available anywhere and anytime. The development of mobile-devices with wireless network-access capabilities, together with the decrease in network-traffic costs and the proliferation of free wireless hotspots, makes the use of mobile-devices, as Internet access tools, increasingly common and attractive. With novel forms of presenting information and to provide new ways to interact with consumers, new business strategies can be boost, in Customer Relationship Management (CRM) and E-Commerce. This paper describes a different approach to the relationship between customers and business-providers, based on contextualization mechanisms, located in user-consuming real-world objects. A Wine Integrated Management System, called SIGPV, is presented as a proof-of-concept, enumerating some of possible major business and CRM benefits.pt
dc.identifier.citationCunha, Carlos R.; Peres, Emanuel; Morais, Raul; Bessa, Maximino; Reis, Manuel Cabral (2009). Contextualized ubiquity: a new opportunity for rendering business information and services. In CENTERIS’2009 - Conference on ENTERprise Information Systems. Ofirpt
dc.identifier.isbn978-972-669-929-6
dc.identifier.urihttp://hdl.handle.net/10198/1409
dc.language.isoengpt
dc.publisherCENTERISpt
dc.subjectUbiquitypt
dc.subjectMobile-devicespt
dc.subjectContext-awarept
dc.subjectElectronic-servicespt
dc.titleContextualized ubiquity: a new opportunity for rendering business information and servicespt
dc.typeconference paper
dspace.entity.typePublication
oaire.citation.conferencePlaceOfir, Portugalpt
oaire.citation.endPage581pt
oaire.citation.startPage573pt
oaire.citation.titleInternational Conference on ENTERprise Information Systemspt
person.familyNameCunha
person.givenNameCarlos R.
person.identifierR-001-NSC
person.identifier.ciencia-id2316-5664-FF6F
person.identifier.orcid0000-0003-3085-1562
person.identifier.ridH-2678-2014
person.identifier.scopus-author-id57202512811
rcaap.rightsrestrictedAccesspt
rcaap.typeconferenceObjectpt
relation.isAuthorOfPublication14626e32-5646-48ad-9242-30944450dd8e
relation.isAuthorOfPublication.latestForDiscovery14626e32-5646-48ad-9242-30944450dd8e

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