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How digital media influence hotel’s image? Effective communication strategies for its promotion

dc.contributor.authorCampante, Ana
dc.contributor.authorCosta, Rui Augusto
dc.contributor.authorMartins, Márcio Ribeiro
dc.date.accessioned2022-05-16T14:04:27Z
dc.date.available2022-05-16T14:04:27Z
dc.date.issued2022
dc.description.abstractOver time, the media have gained a special prominence in the daily life of society by changing the functioning of various sectors. Tourism is one of the sectors that has changed most with the evolution of the media, and many researchers are studying the effects that these changes have produced. In a sector such as tourism where communication plays an extremely important role, a study is conducted to analyse the influence that the media can have on the hotel industry. Thus, this research intends to study the influence that the media can have on the accommodation having as a starting point a specific case which is a hotel located in Aveiro, the Hotel das Salinas (HdS). The aim of this research is to identify the extent to which the various types of media influence the promotion of HdS to consumers and to what extent can the results obtained provide data to allow improvements in the promotion strategy of the Hotel on its performance. To this end, was adopted a quantitative methodology based on the application of a questionnaire. With the completion of this research, it is concluded that digital media are influencing the guests of HdS and the respondents also noted that the hotel communication strategy is being effective contributing to a positive image about the hotel.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationCampante, Ana, Costa, R., Martins, Márcio Ribeiro (2022). How digital media influence hotel’s image? Effective communication strategies for its promotion. In Reis, J.L., Peter, M.K., Cayolla, R., Bogdanović, Z. (eds) Marketing and Smart Technologies. International Conference on Marketing and Technologies (ICMarkTech’21). Singapore: Springer Nature, p. 431-443. ISBN 978-981-16-9271-0pt_PT
dc.identifier.doi10.1007/978-981-16-9272-7_35pt_PT
dc.identifier.isbn978-981-16-9271-0
dc.identifier.isbn978-981-16-9272-7
dc.identifier.urihttp://hdl.handle.net/10198/25453
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherSpringer Naturept_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectDigital mediapt_PT
dc.subjectCommunication strategypt_PT
dc.subjectHotel’s imagept_PT
dc.titleHow digital media influence hotel’s image? Effective communication strategies for its promotionpt_PT
dc.typeconference object
dspace.entity.typePublication
oaire.citation.conferencePlaceTenerifept_PT
oaire.citation.endPage443pt_PT
oaire.citation.startPage431pt_PT
oaire.citation.titleInternational Conference on Marketing and Technologies (ICMarkTech’21)pt_PT
oaire.citation.volume280pt_PT
person.familyNameMartins
person.givenNameMárcio Ribeiro
person.identifier.ciencia-id7D1E-7619-8418
person.identifier.orcid0000-0003-3343-3155
person.identifier.scopus-author-id57194633812
rcaap.rightsrestrictedAccesspt_PT
rcaap.typeconferenceObjectpt_PT
relation.isAuthorOfPublication3ad0086b-478d-46a3-9758-15c8bd13d078
relation.isAuthorOfPublication.latestForDiscovery3ad0086b-478d-46a3-9758-15c8bd13d078

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