Publication
An examination of intentions of recommending fitness centers by user members
| dc.contributor.author | Gonçalves, Celina | |
| dc.contributor.author | Biscaia, Rui | |
| dc.contributor.author | Correia, Abel | |
| dc.contributor.author | Diniz, Ana | |
| dc.date.accessioned | 2015-03-09T10:46:28Z | |
| dc.date.available | 2015-03-09T10:46:28Z | |
| dc.date.issued | 2014 | |
| dc.description.abstract | The goal of this study was to examine what experiences members have with fitness centers that influence their intentions for recommendation. After item generation and content validity, as well as a pilot test, a survey was conducted among members of five different clubs (n=1750). The questionnaire included measures of service quality attributes, accessibility, well-being in life, well-being in a club, and intentions to recommend a fitness center. Results using a structural equation model provide evidence that only service quality attributes and well-being in a club have positive effect on intentions of users to recommend it. Well-being in life has a negative effect on the intentions for re- commendation, while accessibility shows no predictive effect. These findings suggest implications for the management of a club, such as the need to create a pleasant environment and to provide a personalized service directed towards the members’ goals in order to improve well-being in a club and contribute to increase the intentions to recommend the fitness centers to others. | por |
| dc.identifier.citation | Gonçalves, Celina; Biscaia, Rui; Correia, Abel; Diniz, Ana (2014). An examination of intentions of recommending fitness centers by user members. Revista de Educação Física. ISSN 1980-6574. 20:4, p. 384-391 | por |
| dc.identifier.doi | 10.1590/S1980-65742014000400004 | |
| dc.identifier.issn | 1980-6574 | |
| dc.identifier.uri | http://hdl.handle.net/10198/11721 | |
| dc.language.iso | eng | por |
| dc.peerreviewed | yes | por |
| dc.publisher | Universidade Estadual Paulista | por |
| dc.subject | Intentions to recommend | por |
| dc.subject | Service quality attributes | por |
| dc.subject | Accessibility | por |
| dc.subject | Well-being | por |
| dc.title | An examination of intentions of recommending fitness centers by user members | por |
| dc.type | journal article | |
| dspace.entity.type | Publication | |
| oaire.citation.conferencePlace | Rio Claro | por |
| oaire.citation.endPage | 391 | por |
| oaire.citation.issue | 20 | por |
| oaire.citation.startPage | 384 | por |
| oaire.citation.title | Revista de Educação Física | por |
| oaire.citation.volume | 4 | por |
| person.familyName | Gonçalves | |
| person.givenName | Celina | |
| person.identifier.ciencia-id | 401A-B414-12A4 | |
| person.identifier.orcid | 0000-0002-4329-549X | |
| person.identifier.scopus-author-id | 1166609 | |
| rcaap.rights | openAccess | por |
| rcaap.type | article | por |
| relation.isAuthorOfPublication | efba3291-6b27-4932-848f-3d646d4b8e8b | |
| relation.isAuthorOfPublication.latestForDiscovery | efba3291-6b27-4932-848f-3d646d4b8e8b |
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