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Cultural and creative industries in Porto's tourism: how to develop authentic experiences in downtow?

dc.contributor.authorPires, Raquel
dc.contributor.authorMota, João A.
dc.contributor.authorTschimmel, Katja
dc.date.accessioned2020-04-02T09:10:21Z
dc.date.available2020-04-02T09:10:21Z
dc.date.issued2017
dc.description.abstractCultural and Creative Industries have become recently more important. The European Commission, the Department for Culture, Media and Sport (UK) and UNESCO have essential roles in the background of the Cultural and Creative Industries and are fundamental to understanding the global phenomenon of Creative Cities (Landry, 2000; Caves, 2000; Howkins 2001; Florida, 2002; Sacco, 2011). At the same time, Creative Tourism is becoming an force that boosts the development of cities. In this sense, it is particularly important that Creative Tourism, by promoting authentic experiences, establishes itself as an alternative to traditional Tourism (Richards & Wilson, 2007). Our aim is to present some current initiatives based on local culture, which offer creative experiences in Porto’s historic centre. Furthermore, the possibility of applying Service Design Thinking methods, according to Brown (2008), Stickdorn (2012, 2014) and Tschimmel (2012), might be useful to the process in order to get an opinion about users’ experiences. As a consequence, local businesses could identify new opportunities to improve or create different experiences for future users (Miettinen, S., Valtonen, A., & Markuksela, V., 2015). Through a qualitative analysis, the purpose of this paper is to examine the feasibility of this approach in downtown Porto.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationPires, Raquel; Mota, João A.; Tschimmel, Katja (2017). Cultural and creative industries in Porto's tourism: how to develop authentic experiences in downtow? In International Conference of Heritage Vs Tourism. Lisboa. p. 85-103. ISBN 978-989-20-7320-0pt_PT
dc.identifier.isbn978-989-20-7320-0
dc.identifier.urihttp://hdl.handle.net/10198/21380
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.rights.urihttp://creativecommons.org/licenses/by-nc/4.0/pt_PT
dc.subjectCultural and creative industriespt_PT
dc.subjectCreative tourismpt_PT
dc.subjectService design thinkingpt_PT
dc.subjectPorto downtownpt_PT
dc.titleCultural and creative industries in Porto's tourism: how to develop authentic experiences in downtow?pt_PT
dc.typeconference object
dspace.entity.typePublication
oaire.citation.conferencePlaceLisboapt_PT
oaire.citation.endPage103pt_PT
oaire.citation.startPage85pt_PT
oaire.citation.titleThe Book of Tourism vs Heritage, International Point of View,pt_PT
oaire.citation.volumeVolume 2pt_PT
person.familyNamede Sousa Pires
person.givenNameRaquel Cristina
person.identifier.ciencia-idB013-3829-3A3B
rcaap.rightsopenAccesspt_PT
rcaap.typeconferenceObjectpt_PT
relation.isAuthorOfPublication10ea79f4-d4d6-4277-add0-3499486db01c
relation.isAuthorOfPublication.latestForDiscovery10ea79f4-d4d6-4277-add0-3499486db01c

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