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Roadmap for implementing business intelligence systems in higher education institutions: validation of a case study at the university of Trás-os-Montes and Alto Douro
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Orientador(es)
Resumo(s)
The adoption of effective policies and access to relevant information are critical to improving strategic management and performance monitoring in Higher Education Institutions (HEIs), which is essential to promote data-driven decision-making. This article describes how an HEI can carry out the validation process when implementing a Business Intelligence (BI) system, and provides a detailed guide to doing so. Through a case study at the University of Trás-os-Montes and Alto Douro, a structured roadmap is validated, which acts as a visual and sequential guide to facilitate the effective implementation of BI solutions. The validation carried out through semi-structured interviews with experts and evaluation of dashboards by user groups, not only confirms the applicability and efficiency of the proposed model but also emphasises its practical relevance, providing valuable insights for the adaptation and use of BI in different educational contexts.
Descrição
Palavras-chave
Business intelligence Dashboards Decision-Making Higher education System validation
Contexto Educativo
Citação
Sequeira, Romeu; Reis, Arsénio; Branco, Frederico; Alves, Paulo (2024). Roadmap for implementing business intelligence systems in higher education institutions: validation of a case study at the university of Trás-os-Montes and Alto Douro. In 21st International Conference on Smart Business Technologies, ICSBT 2024. 1, p. 44-55. ISBN 978-989-758-710-8. DOI: 10.5220/0012834900003764
Editora
SCITEPRESS - Science and Technology Publications