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Natural parks image: an analysis of tripadvisor reviews

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dc.contributor.authorScalabrini, E.C.B.
dc.contributor.authorVaz, Márcia
dc.contributor.authorTeixeira, João Paulo
dc.contributor.authorRivas Rojo, Carlos Jesus
dc.contributor.authorMurial Alonso, David
dc.contributor.authorGarrote Mestre, Lucía
dc.contributor.authorFernandes, Paula Odete
dc.date.accessioned2024-05-23T09:04:40Z
dc.date.available2024-05-23T09:04:40Z
dc.date.issued2024
dc.description.abstractNatural parks and protected areas have been a significant subject of tourism studies. Understanding the image that visitants have of these areas is important to the planning process, and the analysis of online reviews is a method- ology used in different investigations. TripAdvisor is the most used review aggre- gator in these studies. In this context, this research aimed to analyse the image of three cross-border natural parks based on TripAdvisor reviews. For this, 321 reviews of the Montesinho Natural Park (Portugal), Douro International Nature Park (Portugal) and Arribes del Duero Natural Park (Spain) were collected and analysed using the machine learning techniques known as Latent Dirichlet Allo- cation. Two dimensions were determined for the Montesinho (scenery and nature), two for Douro International (activities and nature) and three for Arribes del Duero (water-based activities, nature, activities). The dimensions were measured on a 1–5 scale It can be concluded that the three parks present a positive image, with averages higher than 4, being 4.47 points (±0.703) for the evaluation of Mon- tesinho, 4.48 (±0.671) for Douro International and 4.50 (±0.703) for Arrribes del Duero. The common dimension in the three parks was nature, which also presented the best average in the three realities. This study presented as a limitation the use only of TripAdvisor for data collection, suggesting the use of other platforms in future studies.pt_PT
dc.description.sponsorshipThis project is being carried out within the scope of the DuraDOURO - El Duero como recurso perdurable del paisaje y el territorio de la frontera, 0785_DURADOURO_2_E, financed by FEDER, through the POCTEP. The authors are also grateful to the UNIAG, R&D unit funded by the FCT – Portuguese Foundation for the Develop- ment of Science and Technology, Ministry of Science, Technology and Higher Education. “Project Code Reference: UIDB/04752/2020 e UIDP/04752/2020”.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationScalabrini, E.C.B.; Vaz, Márcia; Teixeira, João Paulo; Rivas Rojo, Carlos Jesus; Murial Alonso, David; Garrote Mestre, Lucía; Fernandes, Paula Odete (2024). Natural parks image: an analysis of tripadvisor reviews. In International Conference on Management, Tourism and Technologies, ICMTT 2023. p. 373-383. ISBN 978-3-031-43732-8pt_PT
dc.identifier.doi10.1007/978-3-031-43733-5_34pt_PT
dc.identifier.isbn978-3-031-43732-8
dc.identifier.urihttp://hdl.handle.net/10198/29801
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherSpringer Naturept_PT
dc.relationApplied Management Research Unit
dc.relationApplied Management Research Unit
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectDestination imagept_PT
dc.subjectNature-based tourismpt_PT
dc.subjectMarketing digitalpt_PT
dc.subjectTripAdvisorpt_PT
dc.titleNatural parks image: an analysis of tripadvisor reviewspt_PT
dc.typeconference object
dspace.entity.typePublication
oaire.awardTitleApplied Management Research Unit
oaire.awardTitleApplied Management Research Unit
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDB%2F04752%2F2020/PT
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDP%2F04752%2F2020/PT
oaire.citation.endPage383pt_PT
oaire.citation.startPage373pt_PT
oaire.citation.titleInternational Conference on Management, Tourism and Technologies, ICMTT 2023pt_PT
oaire.fundingStream6817 - DCRRNI ID
oaire.fundingStream6817 - DCRRNI ID
person.familyNameScalabrini
person.familyNameVaz
person.familyNameTeixeira
person.familyNameFernandes
person.givenNameElaine C.B.
person.givenNameMárcia
person.givenNameJoão Paulo
person.givenNamePaula Odete
person.identifierhttps://scholar.google.com/citations?user=uwiO_FgAAAAJ&hl=pt-PT
person.identifier663194
person.identifierN-3804-2013
person.identifier.ciencia-idC215-238E-B5E1
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person.identifier.ciencia-id4F15-B322-59B4
person.identifier.ciencia-id991D-9D1E-D67D
person.identifier.orcid0000-0001-7164-2471
person.identifier.orcid0000-0002-0587-6453
person.identifier.orcid0000-0002-6679-5702
person.identifier.orcid0000-0001-8714-4901
person.identifier.ridN-6576-2013
person.identifier.scopus-author-id57219651339
person.identifier.scopus-author-id57742784000
person.identifier.scopus-author-id57069567500
person.identifier.scopus-author-id35200741800
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
project.funder.nameFundação para a Ciência e a Tecnologia
rcaap.rightsopenAccesspt_PT
rcaap.typeconferenceObjectpt_PT
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