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The role of usability in the competitiveness of higher education institutions

dc.contributor.authorSuarez, Atilano Mendes Reis
dc.contributor.authorMoreira, Rui Silva
dc.contributor.authorCarrapatoso, Eurico
dc.date.accessioned2008-01-29T16:35:59Z
dc.date.available2008-01-29T16:35:59Z
dc.date.issued2006
dc.description.abstractThe increasingly competitive environment of the Portuguese higher education system stresses the need of a marketoriented offer, coordinated with the institutional websites. In this paper we describe an attempt to integrate marketing and webdesign techniques, supported by usability studies. A usability study was performed on the website of the Instituto Politécnico de Bragança (IPB), employing guerrilla usability techniques focusing different target groups. The following redesign tried to address usability problems found, and involved the inclusion of affective and emotional multimedia contents, added to the usual objective and rational information. The response of the target groups to the changes was assessed by means of a new round of usability testing.en
dc.identifier.citationIADIS International Conference on Applied Computing 2006. San Sebastian, 2006. [Em linha]. Disponível em: http://www.iadis.org/ac2006/en
dc.identifier.urihttp://hdl.handle.net/10198/446
dc.language.isoengen
dc.subjectHigher education websitesen
dc.subjectTarget groupsen
dc.subjectGuerrilla usabilityen
dc.subjectMultimédiaen
dc.subjectDifferentiationen
dc.subjectAffective informationen
dc.titleThe role of usability in the competitiveness of higher education institutionsen
dc.typeconference object
dspace.entity.typePublication
rcaap.rightsopenAccessen
rcaap.typeconferenceObjecten

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