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Aiming towards green capability in the hospitality sector using nudge strategies

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Resumo(s)

The use of green marketing and nudge theory in the hospitality sector is an approach that aims to influence a person’s behavior by effectively steering them in a desired direction, in this case towards green consumption. It is therefore imperative that we ask ourselves how can we promote a ‘greener’ consumer behavior in the hospitality sector through nudging. Through a conceptual approach, one seeks to contribute to the debate and to raise new directions for re-search. A novel theoretical framework for green capabilities is also presented. Behavioral applications such as Nudge can help those making decisions in the hospitality sector to use Nudge when promoting green behavior in specific contexts. To the best of our knowledge, there has been little attempt to create a framework that explains the different dimensions that exist when intervening to implement green behaviors in the hospitality sector using Nudge strategies.

Descrição

Palavras-chave

Green behavior Green capability Green marketing Hospitality sector Nudge

Contexto Educativo

Citação

Martins, Marco; Guerra, Ricardo; Santos, Lara; Lopes, Luísa. (2024). Aiming towards green capability in the hospitality sector using nudge strategies. In Martins, Catarina, & Martins, Márcio. (Ed.). Proceedings Book XV International Tourism Congress. Boston: Sciendo. p. 254-265. ISBN 978-83-67405-28-7

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