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Artificial intelligence in the recrutment & selection: innovation and impacts for the human resources management

dc.contributor.authorJatoba, Mariana Namen
dc.contributor.authorGutierriz, Ives Emídio
dc.contributor.authorFernandes, Paula Odete
dc.contributor.authorTeixeira, João Paulo
dc.contributor.authorMoscon, Daniela
dc.date.accessioned2020-04-17T09:41:21Z
dc.date.available2020-04-17T09:41:21Z
dc.date.issued2019
dc.description.abstractThe objective of the article was to investigate the use of Artificial Intelligence (AI) in recruitment and selection (R&S) and impacts on Human Resource Management (HRM). The study used a survey of scientific papers and conferences materials indexed to the database of Web of Science and Scopus and published between the period 2000 and 2018. In addition, it was decided to make an opinion survey conducted with professionals and managers on the use of the tool as facilitator of the recruitment and selection process and impacts on HRM, contributing to the strategic positioning of the area within the organizations. Data was collected, through survey questionnaires applied between March and May 2019. A total of 150 questionnaires were collected. A quantitative descriptive analysis was performed to analyse the perception of the professionals about AI in HR, as well as the use of this technology in the automation of processes and contributions when used in R&S processes. Of the 150 respondents, 74% are female, 61% are over 36 years old, 67.3% works in the service sector, and about 49% perform functions in the area of Human Resources. It was also observed that around 63% of respondents' companies have never used AI and about 19% use or have already used AI in the area of customer service. The lack of solid research lines in the subject was verified and it was concluded that the practice is still very embryonic, although the view of the respondents, ones is positive about the benefits that the AI can bring to the recruitment and selection of candidates. It is hoped that the questions pointed out in this essay elicit new theoretical and empirical studies that show the interactions between AI and HR.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationJatoba, Mariana; Gutierriz, Ives; Fernandes, Paula O.; Teixeira, João Paulo; Moscon, Daniela (2019). Artificial intelligence in the recrutment & selection: innovation and impacts for the human resources management. In 43rd International Scientific Conference on Economics and Social Development – pp 96-104, Aveiro.pt_PT
dc.identifier.urihttp://hdl.handle.net/10198/21703
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectArtificial intelligencept_PT
dc.subjectHuman resource managementpt_PT
dc.subjectRecruitment and selectionpt_PT
dc.titleArtificial intelligence in the recrutment & selection: innovation and impacts for the human resources managementpt_PT
dc.typeconference paper
dspace.entity.typePublication
oaire.citation.conferencePlaceAveiropt_PT
oaire.citation.endPage104pt_PT
oaire.citation.startPage96pt_PT
oaire.citation.title43rd International Scientific Conference on Economics and Social Developmentpt_PT
person.familyNameFernandes
person.familyNameTeixeira
person.givenNamePaula Odete
person.givenNameJoão Paulo
person.identifierN-3804-2013
person.identifier663194
person.identifier.ciencia-id991D-9D1E-D67D
person.identifier.ciencia-id4F15-B322-59B4
person.identifier.orcid0000-0001-8714-4901
person.identifier.orcid0000-0002-6679-5702
person.identifier.ridN-6576-2013
person.identifier.scopus-author-id35200741800
person.identifier.scopus-author-id57069567500
rcaap.rightsopenAccesspt_PT
rcaap.typeconferenceObjectpt_PT
relation.isAuthorOfPublication2269147c-2b53-4d1c-bc1b-f1367d197262
relation.isAuthorOfPublication33f4af65-7ddf-46f0-8b44-a7470a8ba2bf
relation.isAuthorOfPublication.latestForDiscovery2269147c-2b53-4d1c-bc1b-f1367d197262

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