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- AI innovations for travel and tourismPublication . Correia, Ricardo; Martins, Márcio Ribeiro; Fontes, RutaThe tourism industry faces pressing challenges amidst the integration of artificial intelligence (AI) technologies. It is necessary to address the lack of a comprehensive understanding of AI's impact on the sector, emphasizing its role in reshaping the travel ecosystem, enhancing customer experiences, and optimizing operational efficiency. Ethical considerations surrounding AI implementation in tourism must be thoroughly examined to guide responsible technology use. AI Innovations for Travel and Tourism illuminates how AI revolutionizes travel ecosystems, beginning with an insightful introduction to AI's impact on tourism, laying the groundwork for a nuanced understanding of its transformative potential. Delving into personalized travel planning, the book navigates the reader through the intricacies of AI-enhanced destination recommendations, digging into how these technologies redefine the travel experience. Smart booking systems and travel experiences demonstrate how AI streamlines operations and raises customer satisfaction. The exploration extends to AI's role in travel marketing, emphasizing targeted campaigns and enhanced customer engagement. In-depth discussions on AI, big data, and user-generated content unveil the intricate connections that drive innovation in the industry. This book also delves into analyzing visitors' spatiotemporal behavior which provides valuable insights for destination managers and marketers. The ethical dimensions of AI-powered tourism are also discussed, exploring responsible AI use. This book is ideal for tourism scholars, educators, students, researchers, and industry professionals
- Artificial Intelligence and Visitors' Spatiotemporal BehaviourPublication . Martins, Márcio Ribeiro; Correia, Ricardo; Fontes, RutaThe main purpose of this chapter is to understand how artificial intelligence (AI) has evolved in the academic literature on visitors’ spatiotemporal behaviour (STB), identifying the key thematic areas that have drawn most research interest to help academics and professionals to gain a better understanding of AI usage on this topic. The literature review was based on a search of scientific documents available on the Scopus platform concerning the use of AI on visitors’ STB studies. On a first stage the number of documents published per year and the identification of the most representative journals and authors are presented and discussed. On second stage, a content analysis was conducted, and bibliometric method such as, co-occurrence analysis, was used. The most productive and cited authors were identified and although the number of articles published is not very high, reveal some interest of researchers on this issue, particularly during 2023. The most important key thematic areas and some implications for future research were also identified and discussed.
- Preface - AI Innovations for Travel and TourismPublication . Correia, Ricardo; Martins, Márcio Ribeiro; Fontes, Ruta