Implementation of balanced scorecard: simplify strategic thinking development in Portuguese SMEs

Cardim, Sofia; Nunes, Alcina; Fernandes, Paula Odete; Branco, Frederico

Publication

Implementation of balanced scorecard: simplify strategic thinking development in Portuguese SMEs

2018Conference paper

dc.contributor.author	Cardim, Sofia
dc.contributor.author	Nunes, Alcina
dc.contributor.author	Fernandes, Paula Odete
dc.contributor.author	Branco, Frederico
dc.date.accessioned	2020-04-06T09:20:41Z
dc.date.available	2020-04-06T09:20:41Z
dc.date.issued	2018
dc.description.abstract	The Portuguese business structure is essentially composed of small and medium-sized enterprises (SMEs), which, despite their size, generate employment and contribute to the increase of national income. In many of these companies, some of them having less than ten employees, management and operational functions are often carried out by the entrepreneur. In addition, the entrepreneur does not always have technical knowledge in management, nor do they have the available time (since they have various responsibilities within the company) to develop and implement a management strategy that allows the enterprise to remain in the market while adopting a more conscious, consistent and sustained orientation. Within the scope of the Operational Program for Competitiveness and Internationalization - Portugal 2020, the Balanced Scorecard (BSC) strategic management instrument was developed and implemented in several companies and sectors of the Portuguese economy. This instrument was crucial in initiating a process of strategic thinking which, quite possibly, would not have happened in such a short time horizon. This research work analyses through essentially qualitative research the way the BSC instrument was developed and implemented. Another objective is to understand the main advantages of its use and its main application constraints. The data was gathered through a semi-structured interview developed for the owners of four Portuguese SMEs in the northern region of Portugal, targeted under the abovementioned programme framework. The results demonstrate the instrument was essential for the development of a structured strategic thinking, as well as for better performance and, consequently, to the improvement of the competitiveness of the targeted companies. The results also show the instrument had to be adapted and simplified and its implementation has to involve all the employees of the enterprises.	pt_PT
dc.description.version	info:eu-repo/semantics/publishedVersion	pt_PT
dc.identifier.citation	Cardim, Sofia; Nunes, Alcina; Fernandes, Paula O.; Branco, Frederico (2018). Implementation of bscorecard: simplify strategic thinking development in Portuguese SMEs. In 13th European Conference on Innovation and Entrepreneurship. Reading. Aveiro, Portugal. ISBN 978-1-911218-97-5	pt_PT
dc.identifier.isbn	978-1-911218-97-5
dc.identifier.issn	2049-1050
dc.identifier.uri	http://hdl.handle.net/10198/21522
dc.language.iso	eng	pt_PT
dc.peerreviewed	yes	pt_PT
dc.publisher	Academic Conferences and Publishing International Limited	pt_PT
dc.rights.uri	http://creativecommons.org/licenses/by/4.0/	pt_PT
dc.subject	Balanced ScoreCard	pt_PT
dc.subject	SMEs	pt_PT
dc.subject	Strategic thinking	pt_PT
dc.subject	Performance	pt_PT
dc.subject	Competitiveness	pt_PT
dc.subject	Portugal	pt_PT
dc.title	Implementation of balanced scorecard: simplify strategic thinking development in Portuguese SMEs	pt_PT
dc.type	conference paper
dspace.entity.type	Publication
oaire.citation.conferencePlace	Aveiro, Portugal	pt_PT
oaire.citation.endPage	182	pt_PT
oaire.citation.startPage	177	pt_PT
oaire.citation.title	13th European Conference on Innovation and Entrepreneurship	pt_PT
person.familyName	Cardim
person.familyName	Nunes
person.familyName	Fernandes
person.givenName	Sofia
person.givenName	Alcina
person.givenName	Paula Odete
person.identifier	N-3804-2013
person.identifier.ciencia-id	671A-C409-26B3
person.identifier.ciencia-id	1111-680F-0CAF
person.identifier.ciencia-id	991D-9D1E-D67D
person.identifier.orcid	0000-0002-7506-5111
person.identifier.orcid	0000-0003-4056-9747
person.identifier.orcid	0000-0001-8714-4901
person.identifier.rid	HPG-9403-2023
person.identifier.rid	M-8259-2013
person.identifier.scopus-author-id	57202945821
person.identifier.scopus-author-id	55907654000
person.identifier.scopus-author-id	35200741800
rcaap.rights	openAccess	pt_PT
rcaap.type	conferenceObject	pt_PT
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