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Implementação de uniformização de processos produtivos na construção civil: estudo de caso na empresa Aragão & Aragão, Lda.
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A proposta trabalho, realizada no âmbito do Mestrado de Gestão Aplicada, iniciar-se-á, numa primeira fase, com o estudo da atual situação no mercado da Construção Civil, tendo como foco principal a sua organização, a sua posição no mercado e a sua forma de atuação perante o conceito de uniformização dos processos produtivos. Após a realização deste estudo são analisados os conceitos de produção, produtividade e controle de produção bem como a uniformização de processos e as suas vantagens na construção civil, tendo como foco principal os recursos produtivos nomeadamente a mão-de-obra. Com a interiorização destes conceitos feita, passar-se-á à apresentação do caso de estudo e à aplicação de metodologias de uniformização do processo produtivo. De uma forma geral, o estudo a realizar incidirá sobre o tema da importância da uniformização, não só dos processos produtivos, mas de toda a relação com os empreiteiros gerais em obras de construção civil, quer públicas quer particulares.
Este projeto tem, como principal intuito desenvolver, implementar e avaliar a uniformização de processos produtivos, desde que a equipa entra até a empreitada ser entregue, numa obra de construção civil, utilizando um estudo de caso para identificar os impactos sobre produtividade e consequente rentabilidade, qualidade, sustentabilidade e, não menos importante, no relacionamento entre a empresa, equipas e empreiteiros gerais, que se pretende mais saudável e de confiança mútua.
Assim os objetivos, deste projeto, passarão pelo mapear dos processos produtivos das diversas equipas de trabalhadores. Perceber onde, na generalidade, estão a fazer bem e onde é que necessita de melhorar os processos. De seguida pretende-se propor ferramentas para a melhoria dos processos que vão desde a frequência de cursos de formação, pelos trabalhadores, até à criação de um pequeno manual de boas práticas, podendo passar por um checklist a ser preenchido no início e final de cada obra ou visitas conjuntas entre a direção da Aragão & Aragão, Lda. e a equipa de trabalhadores durante a subempreitada.
Por fim implementar as práticas propostas e acompanhar os resultados com uma avaliação final sobre a produtividade, a diminuição de desperdícios e o grau de satisfação dos empreiteiros gerais.
The proposed work, carried out within the scope of the Master's in Applied Management, will begin, in its first phase, with a study of the current situation in the Civil Construction market, focusing primarily on its organization, its market position, and its approach to operations within the concept of standardization of production processes. Following this study, the concepts of production, productivity, and production control will be analyzed, as well as the standardization of processes and their advantages in civil construction, with a primary focus on productive resources, notably labor. Once these concepts have been internalized, the case study will be presented and the application of production process methodologies will be implemented. In general, the study will focus on the importance of standardization, not only of production processes, but of the entire relationship with general contractors in civil works, whether public or private. The main goal of this project is to develop, implement, and evaluate the standardization of production processes, from the team's arrival to the project's completion, on a civil construction project. Using a case study, we can identify the impacts on productivity and subsequent profitability, quality, sustainability, and, no less importantly, on the relationship between the company, teams, and general contractors, which we hope will be healthier and more mutually trusting. Thus, the project's objectives will include mapping the production processes of the various teams of workers and understanding where, in general, they are performing well and where processes need to be improved. We then propose tools for process improvement, ranging from employee attendance at training courses to the creation of a short manual of best practices. This could include a checklist to be completed at the beginning and end of each project or joint visits between Aragão & Aragão, Lda. management and the team of workers during the subcontracting project. Finally, implement the proposed practices and monitor the results with a final assessment of productivity, waste reduction, and general contractor satisfaction.
The proposed work, carried out within the scope of the Master's in Applied Management, will begin, in its first phase, with a study of the current situation in the Civil Construction market, focusing primarily on its organization, its market position, and its approach to operations within the concept of standardization of production processes. Following this study, the concepts of production, productivity, and production control will be analyzed, as well as the standardization of processes and their advantages in civil construction, with a primary focus on productive resources, notably labor. Once these concepts have been internalized, the case study will be presented and the application of production process methodologies will be implemented. In general, the study will focus on the importance of standardization, not only of production processes, but of the entire relationship with general contractors in civil works, whether public or private. The main goal of this project is to develop, implement, and evaluate the standardization of production processes, from the team's arrival to the project's completion, on a civil construction project. Using a case study, we can identify the impacts on productivity and subsequent profitability, quality, sustainability, and, no less importantly, on the relationship between the company, teams, and general contractors, which we hope will be healthier and more mutually trusting. Thus, the project's objectives will include mapping the production processes of the various teams of workers and understanding where, in general, they are performing well and where processes need to be improved. We then propose tools for process improvement, ranging from employee attendance at training courses to the creation of a short manual of best practices. This could include a checklist to be completed at the beginning and end of each project or joint visits between Aragão & Aragão, Lda. management and the team of workers during the subcontracting project. Finally, implement the proposed practices and monitor the results with a final assessment of productivity, waste reduction, and general contractor satisfaction.
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Homogeneização Produtividade Rentabilidade Cultura da empresa