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Service assurance in the transport of goods, to encourage the optimization of processes related to transport logistics and the reduction of waste

2023Conference paper Open access
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dc.contributor.authorMatos, Paulo
dc.contributor.authorOliveira, Pedro Filipe
dc.date.accessioned2024-07-05T10:46:56Z
dc.date.available2024-07-05T10:46:56Z
dc.date.issued2023
dc.description.abstractThe transport of goods is one of the main economic activities today and an essential pillar of many other activities, with a well-defined growth trend and with increasingly demanding needs, namely in terms of quality of service, whether this is related to meeting deadlines or the conditions of carriage. This is particularly relevant when we talk about delicate, perishable goods of high commercial or even sentimental value. The paper proposes an architecture for carriers to provide a service with guaranteed transport conditions without major changes to the operating model and at a lower cost. Currently, this quality assurance is essentially based on validation, often empirical, of the state of the goods after delivery. It is not even possible to speak of confirmation upon delivery, as in reality, most operators avoid this confrontation. The existence of services with a guarantee of compliance with the agreed conditions for transport not only conveys the necessary confidence to the end customer, but can even promote other businesses, but above all promotes the accountability of all actors in the value chain, fostering process optimization and waste reduction. On the other hand, as this is a goods tracking solution, knowing the actual flow of goods helps identify opportunities for improvement. The architecture is based on IoT, cloud, and blockchain technologies.pt_PT
dc.description.sponsorshipThe authors are grateful to the Foundation for Science and Technology (FCT, Portugal) for financial support through national funds FCT/MCTES (PIDDAC) to CeDRI (UIDB/05757/2020 and UIDP/05757/2020) and SusTEC (LA/P/0007/2021).pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationMatos, Paulo; Oliveira, Pedro Filipe; (2023). Service assurance in the transport of goods, to encourage the optimization of processes related to transport logistics and the reduction of waste. In 9th International Conference on Engineering and Emerging Technologies (ICEET). Istanbul. p. 1-6. ISBN 979-8-3503-1692-6pt_PT
dc.identifier.doi10.1109/ICEET60227.2023.10525735pt_PT
dc.identifier.isbn979-835031692-6
dc.identifier.urihttp://hdl.handle.net/10198/30003
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherIEEEpt_PT
dc.relationLA/P/0007/2021pt_PT
dc.relationResearch Centre in Digitalization and Intelligent Robotics
dc.relationResearch Centre in Digitalization and Intelligent Robotics
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectDelicate goodspt_PT
dc.subjectIoTpt_PT
dc.subjectSmart-contractspt_PT
dc.subjectTransportpt_PT
dc.titleService assurance in the transport of goods, to encourage the optimization of processes related to transport logistics and the reduction of wastept_PT
dc.typeconference paper
dspace.entity.typePublication
oaire.awardTitleResearch Centre in Digitalization and Intelligent Robotics
oaire.awardTitleResearch Centre in Digitalization and Intelligent Robotics
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDB%2F05757%2F2020/PT
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDP%2F05757%2F2020/PT
oaire.citation.conferencePlaceIstanbulpt_PT
oaire.citation.endPage6pt_PT
oaire.citation.startPage1pt_PT
oaire.citation.title9th International Conference on Engineering and Emerging Technologies (ICEET)pt_PT
oaire.fundingStream6817 - DCRRNI ID
oaire.fundingStream6817 - DCRRNI ID
person.familyNameMatos
person.familyNameOliveira
person.givenNamePaulo
person.givenNamePedro Filipe
person.identifierR-002-2BA
person.identifier.ciencia-idDD15-B2BC-3908
person.identifier.ciencia-id7E15-B360-5AD3
person.identifier.orcid0000-0003-0010-4777
person.identifier.orcid0000-0002-2848-1606
person.identifier.ridI-5726-2018
person.identifier.ridC-7882-2017
person.identifier.scopus-author-id57193342842
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
project.funder.nameFundação para a Ciência e a Tecnologia
rcaap.rightsopenAccesspt_PT
rcaap.typeconferenceObjectpt_PT
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relation.isAuthorOfPublication.latestForDiscovery366423a8-26c3-4212-a243-0fbca5b50f09
relation.isProjectOfPublication6e01ddc8-6a82-4131-bca6-84789fa234bd
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