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An exploratory study to understand nonprofit organizations’ crisis leadership competencies: a portuguese analysis on covid-19

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dc.contributor.authorEsteves, Salete
dc.contributor.authorSantos, Lara
dc.contributor.authorLopes, Luisa
dc.date.accessioned2023-02-20T14:18:28Z
dc.date.available2023-02-20T14:18:28Z
dc.date.issued2023
dc.description.abstractThe purpose of this study is to investigate the factors that affect the Nonprofit Organization’s (NPO) competencies and leadership in a crisis situation, specifically in the Portuguese NPOs during COVID-19. Adopting an interdisciplinary perspective, this article integrates crisis management literature with leadership literature. Highlighting the leadership perspective of both intermediate employees (technical director) and top management (executive director), this research aims to advance knowledge on the main organizational leadership competencies that NPOs need to have to better cope with crises. One hundred and seventy-four (174) NPOs representatives voluntarily participated in the study which involved a survey questionnaire based on a five-point Likert scale for 23 items included in the questionnaire. Principal component analysis using varimax rotation was applied to reduce the number of variables. Reliability tests were performed to assess the items included in the questionnaire. Tests included test-retest reliability, Cronbach alpha, and split-half reliability coefficients. Results show that the most important factors that improve the capability of a NPO to cope with a crisis are: respond to all stakeholders through accountability, plan based on identification of vulnerabilities, and build a foundation of trust through communication. Additionally, it is possible to suggest that staff and top management perceive crisis and leadership competencies differently. It is possible to conclude, that these factors can be used as important lines of action to structure the sustainable development and planning of NPOs’ strategies of other similar crisis to come in the future. Findings, the implications of this work, and avenues for future NPOs crisis management and leadership research are addressed.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationEsteves, Maria; Santos, Lara; Lopes, Luisa (2023). An exploratory study to understand nonprofit organizations’ crisis leadership competencies: a portuguese analysis on covid-19. Employee Responsibilities and Rights Journal. ISSN 0892-7545. p. 1-17pt_PT
dc.identifier.doi10.1007/s10672-023-09438-5pt_PT
dc.identifier.issn0892-7545
dc.identifier.urihttp://hdl.handle.net/10198/27060
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherSpringerpt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectNonprofit organizationspt_PT
dc.subjectCrisis managementpt_PT
dc.subjectOrganizational leadership competenciespt_PT
dc.subjectExploratory factor analysispt_PT
dc.subjectCOVID-19pt_PT
dc.titleAn exploratory study to understand nonprofit organizations’ crisis leadership competencies: a portuguese analysis on covid-19pt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage17pt_PT
oaire.citation.startPage1pt_PT
oaire.citation.titleEmployee Responsibilities and Rights Journalpt_PT
person.familyNameEsteves
person.familyNameLopes
person.givenNameSalete
person.givenNameLuisa
person.identifier.ciencia-id411F-4C00-6212
person.identifier.ciencia-idE41C-366E-BE9E
person.identifier.orcid0000-0002-1353-8462
person.identifier.orcid0000-0003-2039-0125
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublicationfda6f257-f565-4810-b563-6d5a6d0b7021
relation.isAuthorOfPublication4410123f-7cc3-4a8d-a596-4a08d1d13b5b
relation.isAuthorOfPublication.latestForDiscovery4410123f-7cc3-4a8d-a596-4a08d1d13b5b

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