Repository logo
 
Publication

The role of customers and their privacy in an IoT business context

2021Conference object Restricted access
Simple item page
dc.contributor.authorCunha, Carlos R.
dc.contributor.authorGomes, João Pedro
dc.contributor.authorSantos, Arlindo
dc.contributor.authorMorais, Elisabete Paulo
dc.date.accessioned2021-06-15T13:55:30Z
dc.date.available2021-06-15T13:55:30Z
dc.date.issued2021
dc.description.abstractThe Internet of Things has revolutionized the way we can think about sales and customer relationship management strategies. In this context, a view of the world where technology is embedded in practically all objects and physical spaces will be an expectable reality. This reality opens up unprecedented oppor- tunities with regard to the levels of customization in the sales process, whether in virtual spaces or in physical spaces. However, IoT also poses enormous chal- lenges in the field of security and in particular in the field of user privacy. In this context, this article, after analyzing some of the main challenges for IoT in the privacy domain and what impact the IoT may have in the business domain and in particular in the subdomains of sales and advertising, presents a conceptual model to support customer empowerment while citizen with regard to the definition and management of privacy policies concerns a context that may go beyond the bound- aries of citizenship and be applied in scenarios without borders, whenever there is the possibility of defining policies and legislation above Country.pt_PT
dc.description.sponsorshipUNIAG, R&D unit funded by the FCT – Portuguese Foundation for the Development of Science and Technology, Ministry of Science, Technology and Higher Education UIDB/04752/2020.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationCunha, Carlos R.; Gomes, João Pedro; Santos, Arlindo; Morais, Elisabete Paulo (2021). The role of customers and their privacy in an IoT business context. In World Conference on Information Systems and Technologies, WorldCIST 2021. p. 390-400pt_PT
dc.identifier.doi10.1007/978-3-030-72660-7_38pt_PT
dc.identifier.isbn978-3-030-72659-1
dc.identifier.issn2194-5357
dc.identifier.urihttp://hdl.handle.net/10198/23655
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherSpringer International Publishingpt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectIoTpt_PT
dc.subjectCostumerpt_PT
dc.subjectBusinesspt_PT
dc.subjectPrivacypt_PT
dc.subjectModelspt_PT
dc.titleThe role of customers and their privacy in an IoT business contextpt_PT
dc.typeconference object
dspace.entity.typePublication
oaire.citation.endPage400pt_PT
oaire.citation.issue1ª Editionpt_PT
oaire.citation.startPage390pt_PT
oaire.citation.titleTrends and Applications in Information Systems and Technologiespt_PT
oaire.citation.volume1367pt_PT
person.familyNameCunha
person.familyNameGomes
person.familyNameSantos
person.familyNameMorais
person.givenNameCarlos R.
person.givenNameJoão Pedro
person.givenNameArlindo
person.givenNameElisabete Paulo
person.identifierR-001-NSC
person.identifier.ciencia-id2316-5664-FF6F
person.identifier.ciencia-id4A1D-E1E3-3F27
person.identifier.ciencia-idC411-8E15-4CDB
person.identifier.ciencia-id541E-1263-2337
person.identifier.orcid0000-0003-3085-1562
person.identifier.orcid0000-0001-9308-0027
person.identifier.orcid0000-0002-7531-9070
person.identifier.orcid0000-0002-1923-2341
person.identifier.ridH-2678-2014
person.identifier.ridW-1757-2017
person.identifier.scopus-author-id57202512811
person.identifier.scopus-author-id27568052000
rcaap.rightsrestrictedAccesspt_PT
rcaap.typeconferenceObjectpt_PT
relation.isAuthorOfPublication14626e32-5646-48ad-9242-30944450dd8e
relation.isAuthorOfPublication8740f6a8-8951-46cd-9719-74edc43b1c74
relation.isAuthorOfPublication1eed76cf-767f-499d-be99-d84cfb843405
relation.isAuthorOfPublicationc6069fe0-efad-4db2-ad02-5dc1407ac851
relation.isAuthorOfPublication.latestForDiscovery8740f6a8-8951-46cd-9719-74edc43b1c74

Files

Original bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
WorldCIST_Privacy_IoT.pdf
Size:
1.65 MB
Format:
Adobe Portable Document Format
Download

Collections

EsACT - Publicações em Proceedings Indexadas à WoS/Scopus