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Social media usage among wine tourism DMOs

dc.contributor.authorJorge, Filipa
dc.contributor.authorTeixeira, Mário Sérgio
dc.contributor.authorFonseca, Carlos
dc.contributor.authorCorreia, Ricardo Jorge
dc.contributor.authorGonçalves, Ramiro Manuel
dc.date.accessioned2020-01-22T09:18:26Z
dc.date.available2020-01-22T09:18:26Z
dc.date.issued2020
dc.description.abstractSocial media is an important tool for tourism destination promotion. The usage and the contents published on these platforms have an important role in visitors’ decision-making process. Information and communication technologies are changing DMOs’ markets and communication paradigm, since they allow the interaction between these organizations, visitors, and stakeholders. Therefore, social media are increasing their relevance on DMOs’ marketing strategies. This purpose of this study is to analyze comparatively social media platforms’ usage by six wine tourism DMOs. The results were provided by the analysis of secondary data available on these platforms and DMOs posts on the four most popular social media platforms to tourism industry: Facebook, Instagram, Twitter, and YouTube. Results indicate that DMOs use their official accounts on these platforms on different ways. This study also reveals that Facebook is more interactive than other platforms, and YouTube achieves less engagement levels.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationJorge, Filipa; Teixeira, Mário Sérgio; Fonseca, Carlos; Correia, Ricardo Jorge; Gonçalves, Ramiro (2020). Social media usage among wine tourism DMOs. In Marketing and Smart Technologies: Proceedings of ICMarkTech 2019. [S.l.]: Springer. p. 78-87. ISBN 978-981-15-1563-7pt_PT
dc.identifier.doi10.1007/978-981-15-1564-4_9pt_PT
dc.identifier.isbn978-981-15-1563-7
dc.identifier.urihttp://hdl.handle.net/10198/20461
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherSpringerpt_PT
dc.rights.urihttp://creativecommons.org/licenses/by-nc/4.0/pt_PT
dc.subjectDestination marketing organizationspt_PT
dc.subjectDigital marketing toolspt_PT
dc.subjectFacebookpt_PT
dc.subjectInstagrampt_PT
dc.subjectTourismpt_PT
dc.subjectTwitterpt_PT
dc.subjectYouTubept_PT
dc.titleSocial media usage among wine tourism DMOspt_PT
dc.typeconference paper
dspace.entity.typePublication
oaire.citation.endPage87pt_PT
oaire.citation.startPage78pt_PT
oaire.citation.titleMarketing and Smart Technologiespt_PT
oaire.citation.volume167pt_PT
person.familyNameCorreia
person.givenNameRicardo Jorge
person.identifier.ciencia-idD317-BBEE-9FBE
person.identifier.orcid0000-0003-1084-5499
rcaap.rightsopenAccesspt_PT
rcaap.typeconferenceObjectpt_PT
relation.isAuthorOfPublicationa68337a7-5f69-4858-9032-55b7933103ad
relation.isAuthorOfPublication.latestForDiscoverya68337a7-5f69-4858-9032-55b7933103ad

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