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Roadmap for implementing business intelligence systems in higher education institutions: systematic literature review

dc.contributor.authorSequeira, Romeu
dc.contributor.authorReis, Arsénio
dc.contributor.authorAlves, Paulo
dc.contributor.authorBranco, Frederico
dc.date.accessioned2024-05-23T09:00:04Z
dc.date.available2024-05-23T09:00:04Z
dc.date.issued2024
dc.description.abstractHigher education institutions (HEIs) make decisions in several domains, namely strategic and internal management, without using systematized data that support these decisions, which may jeopardize the success of their actions or even their efficiency. Thus, HEIs must define and monitor strategies and policies essential for decision making in their various areas and levels, in which business intelligence (BI) plays a leading role. This study presents a systematic literature review (SLR) aimed at identifying and analyzing primary studies that propose a roadmap for the implementation of a BI system in HEIs. The objectives of the SLR are to identify and characterize (i) the strategic objectives that underlie decision making, activities, processes, and information in HEIs; (ii) the BI systems used in HEIs; (iii) the methods and techniques applied in the design of a BI architecture in HEIs. The results showed that there is space for developing research in this area since it was possible to identify several studies on the use of BI in HEIs, although a roadmap for its implementation was not identified, making it necessary to define a roadmap for the implementation of BI systems that can serve as a reference for HEIs.pt_PT
dc.description.sponsorshipThe study was developed under the project A-MoVeR—“Mobilizing Agenda for the Development of Products & Systems towards an Intelligent and Green Mobility”, operation no. 02/C05-i01.01/2022.PC646908627-00000069, approved under the terms of call no. 02/C05-i01/2022— Mobilizing Agendas for Business Innovation, financed by European funds provided to Portugal by the Recovery and Resilience Plan (RRP), in the scope of the European Recovery and Resilience Facility (RRF), framed in the Next Generation UE, for the period from 2021 to 2026. The authors acknowledge the work facilities and equipment provided by CeDRI (UIDB/05757/2020 and UIDP/05757/2020) to the project team.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationSequeira, Romeu; Reis, Arsénio; Alves, Paulo; Branco, Frederico (2024).Roadmap for implementing business intelligence systems in higher education institutions: systematic literature review. Information. ISSN 2078-2489. 15:4, p. 1-20pt_PT
dc.identifier.doi10.3390/info15040208pt_PT
dc.identifier.eissn2078-2489
dc.identifier.urihttp://hdl.handle.net/10198/29800
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherMDPIpt_PT
dc.relationResearch Centre in Digitalization and Intelligent Robotics
dc.relationResearch Centre in Digitalization and Intelligent Robotics
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectBusiness intelligencept_PT
dc.subjectHigher education institutionspt_PT
dc.subjectDecision makingpt_PT
dc.subjectRoadmappt_PT
dc.subjectSystematic literature reviewpt_PT
dc.titleRoadmap for implementing business intelligence systems in higher education institutions: systematic literature reviewpt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.awardTitleResearch Centre in Digitalization and Intelligent Robotics
oaire.awardTitleResearch Centre in Digitalization and Intelligent Robotics
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDB%2F05757%2F2020/PT
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDP%2F05757%2F2020/PT
oaire.citation.endPage20pt_PT
oaire.citation.issue4pt_PT
oaire.citation.startPage1pt_PT
oaire.citation.titleInformationpt_PT
oaire.citation.volume15pt_PT
oaire.fundingStream6817 - DCRRNI ID
oaire.fundingStream6817 - DCRRNI ID
person.familyNameAlves
person.givenNamePaulo
person.identifier.ciencia-idC319-FC42-5B6B
person.identifier.orcid0000-0002-0100-8691
person.identifier.scopus-author-id55834442100
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
project.funder.nameFundação para a Ciência e a Tecnologia
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
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relation.isAuthorOfPublication.latestForDiscovery43d3b0cd-8fd9-4194-a9df-9cca66f8726b
relation.isProjectOfPublication6e01ddc8-6a82-4131-bca6-84789fa234bd
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