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O trabalho desenvolvido tem como principal objetivo avaliar o desempenho financeiro das empresas do setor hoteleiro em Portugal, utilizando métodos multicritério, de forma a perceber se as características dos estabelecimentos hoteleiros influenciam a performance financeira das empresas que os exploram. O trabalho efetuado contemplou, no âmbito da avaliação do desempenho financeiro, a utilização de métodos multicritério Fuzzy Analytic Hierarchy Process (FAHP), Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) e o método VlseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR). Com base nos dados económicos e financeiros das empresas do setor hoteleiro, recolhidos da base de dados Sistema de Análise de Balanço Ibéricos (SABI) e do Registo Nacional de Turismo (RNT), pretende-se perceber de que forma as caraterísticas dos hotéis influenciam a performance financeira das empresas que os exploram. Serão comparados métodos multicritério para ver qual deles satisfaz melhor o objetivo do trabalho em questão. Para perceber que fatores afetam este ranking de performance é utilizado o modelo TOBIT, que permitiu concluir que as características do setor hoteleiro influenciam a performance financeira.
The main objective of this work is to evaluate the financial performance of companies in the hotel sector in Portugal, using multi-criteria methods, in order to understand whether the characteristics of hotel establishments influence the financial performance of the companies that operate them. The work carried out included the use of the multi-criteria methods Fuzzy Analytic Hierarchy Process (FAHP), Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) and the VlseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR) method to assess financial performance. Based on the economic and financial data of companies in the hotel sector, collected from the Iberian Balance Sheet Analysis System (SABI) database and the National Tourism Register (RNT), the aim is to understand how the characteristics of hotels influence the financial performance of the companies that operate them. Multicriteria methods will be compared to see which one best meets the objective of the work in question. To understand which factors affect this performance ranking, the TOBIT model is used, which led to the conclusion that the characteristics of the hotel sector influence financial performance.
The main objective of this work is to evaluate the financial performance of companies in the hotel sector in Portugal, using multi-criteria methods, in order to understand whether the characteristics of hotel establishments influence the financial performance of the companies that operate them. The work carried out included the use of the multi-criteria methods Fuzzy Analytic Hierarchy Process (FAHP), Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) and the VlseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR) method to assess financial performance. Based on the economic and financial data of companies in the hotel sector, collected from the Iberian Balance Sheet Analysis System (SABI) database and the National Tourism Register (RNT), the aim is to understand how the characteristics of hotels influence the financial performance of the companies that operate them. Multicriteria methods will be compared to see which one best meets the objective of the work in question. To understand which factors affect this performance ranking, the TOBIT model is used, which led to the conclusion that the characteristics of the hotel sector influence financial performance.
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Setor hoteleiro Performance financeira Métodos multicritério Ranking Estudo empírico