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Encouraging innovation and relational Trends in thermal tourism: a peninsular northwest perspective

dc.contributor.authorBarros, Cesar L.
dc.contributor.authorSousa, Bruno Miguel
dc.contributor.authorFernandes, Paula Odete
dc.date.accessioned2023-03-20T12:19:31Z
dc.date.available2023-03-20T12:19:31Z
dc.date.issued2021
dc.description.abstractThe innovation process, and its application to tourism, has been gradually gaining ground in the academic community as a field of study. Similarly, in recent decades, tourism has received greater attention from researchers in several sciences. The present manuscript intends to gather and sistematize the main aspects related to innovation process in specific tourism context, in particular the case of thermal tourism in Peninsular Northwest. In specific, in this region, thermal tourism still constitutes a vector of sustainable development, serving as leverage for complementary activities like healthcare and thermal tourism. The study has as purpose to provide a better understanding regarding the essence of innovation process and entrepreneurship: theoretical and practical implications. With a theoretical perspective, the manuscript aims to bring together the major components of entrepreneurship and its implications tourist perspective and relationship marketing (i.e. consumer perspective). In the end, we intend to explore the relationship with thermal tourism consumers, suggesting a conceptual model (to be tested empirically) that relates relational marketing and the result of innovation in tourism (favoring trust, commitment, quality of service, satisfaction and loyalty). A future study should include emotional factors. The new vogue of thermal tourism forces us to challenge and re-visit the power relationships that exist within contemporary tourism and the host-guest relationship.pt_PT
dc.description.sponsorshipThis work is supported by the UNIAG, R&D unit funded by the FCT - Portuguese Foundation for the Development of Science and Technology, Ministry of Science, Technology and Higher Education under the Project no. UIDB/04752/2020.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationBarros, Cesar L.; Sousa, Bruno; Fernandes, Paula O. (2021). Encouraging innovation and relational Trends in thermal tourism: a peninsular northwest perspective. In 35th International Business Information Management Association Conference, IBIMA. Seville, Spain. p. 18514–18524. ISBN: 978-0-9998551-4-0pt_PT
dc.identifier.isbn978-0-9998551-4-0
dc.identifier.urihttp://hdl.handle.net/10198/27850
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.relationProject no. UIDB/04752/2020pt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectInnovationpt_PT
dc.subjectProcess creationpt_PT
dc.subjectThermal tourismpt_PT
dc.titleEncouraging innovation and relational Trends in thermal tourism: a peninsular northwest perspectivept_PT
dc.typeconference paper
dspace.entity.typePublication
oaire.citation.conferencePlaceSeville, Spain.pt_PT
oaire.citation.endPage18524pt_PT
oaire.citation.startPage18514pt_PT
oaire.citation.title35th International Business Information Management Association Conference, IBIMApt_PT
person.familyNameFernandes
person.givenNamePaula Odete
person.identifierN-3804-2013
person.identifier.ciencia-id991D-9D1E-D67D
person.identifier.orcid0000-0001-8714-4901
person.identifier.scopus-author-id35200741800
rcaap.rightsopenAccesspt_PT
rcaap.typeconferenceObjectpt_PT
relation.isAuthorOfPublication2269147c-2b53-4d1c-bc1b-f1367d197262
relation.isAuthorOfPublication.latestForDiscovery2269147c-2b53-4d1c-bc1b-f1367d197262

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