Publicação
Evaluation of supplier sustainable development programs using the HFLTS-QFD method
| datacite.subject.fos | Engenharia e Tecnologia | |
| dc.contributor.author | Guilherme, Kyu | |
| dc.contributor.author | Geraldes, Carla A.S. | |
| dc.contributor.author | Junior, Francisco | |
| dc.contributor.author | Duarte, Ana | |
| dc.date.accessioned | 2026-04-10T15:36:47Z | |
| dc.date.available | 2026-04-10T15:36:47Z | |
| dc.date.issued | 2024 | |
| dc.description.abstract | Objective: This study proposes a decision model for evaluating sustainable supplier development programs (SSDPs) using the HFLTS-QFD technique, which is a combination of Hesitant Fuzzy Linguistic Term Sets (HFLTS) with the Quality Function Deployment (QFD) method. Theoretical Framework: The implementation of supplier development programs is important to improve supplier performance in aspects related to economic, environmental and social aspects. The evaluation of these programs is necessary to decide on their continuation or discontinuation, as well as to direct the allocation of resources. Method: The bibliographical research supported the definition of the requirements and criteria used for the evaluation of SDPs. The implementation of the model was done using MS Excel® software. The application in an illustrative case involving the evaluation of five SDPs allowed us to demonstrate the applicability of the model. Results and Discussion: The most relevant criteria were organization strategy, social responsibility, employee training and environmental management. The programs with the best classification were SDP4 and SDP5. Research Implications: The proposed model supports the selection of criteria considering their relative weights and the degree of difficulty in collecting data from suppliers when evaluating each PDFS. It also has the capacity to assist group decision-making, enabling the assignment of weights to decision-makers. Originality/Value: Unlike previous models for evaluating PDFS, which use economic or environmental criteria, the proposed model considers criteria related to the three dimensions of the Triple Bottom Line, in addition to allowing the use of linguistic expressions to deal with decisions under hesitation and uncertainty. | eng |
| dc.description.sponsorship | To the National Council for Scientific and Technological Development (CNPq) (Codes 313556/2023-7 and 409529/2021-4) for financing this study. | |
| dc.identifier.citation | Guilherme, Kyu; Geraldes, Carla A.S.; Junior, Francisco; Duarte, Ana (2024). Evaluation of supplier sustainable development programs using the HFLTS-QFD method. Revista De Gestão Social E Ambiental - RGSA. 18:10. DOI: 10.24857/rgsa.v18n10-209 | |
| dc.identifier.doi | 10.24857/rgsa.v18n10-209 | |
| dc.identifier.uri | http://hdl.handle.net/10198/36520 | |
| dc.language.iso | eng | |
| dc.peerreviewed | yes | |
| dc.rights.uri | http://creativecommons.org/licenses/by/4.0/ | |
| dc.subject | Evaluation of Sustainable Supplier Development Programs | |
| dc.subject | Multicriteria Decision Making | |
| dc.subject | Hesitant Fuzzy Linguistic Term Sets | |
| dc.subject | Quality Function Development | |
| dc.title | Evaluation of supplier sustainable development programs using the HFLTS-QFD method | eng |
| dc.type | journal article | |
| dspace.entity.type | Publication | |
| oaire.citation.title | Revista de Gestão Social e Ambiental | |
| oaire.version | http://purl.org/coar/version/c_970fb48d4fbd8a85 | |
| person.familyName | Geraldes | |
| person.givenName | Carla A.S. | |
| person.identifier.orcid | 0000-0003-0187-1281 | |
| person.identifier.rid | V-4290-2017 | |
| person.identifier.scopus-author-id | 25122283900 | |
| relation.isAuthorOfPublication | 7c251b32-de29-4ea1-8455-87a8aa49c8ef | |
| relation.isAuthorOfPublication.latestForDiscovery | 7c251b32-de29-4ea1-8455-87a8aa49c8ef |