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SQMS – A prototype for a supplier quality management system

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dc.contributor.authorSousa, João Paulo
dc.contributor.authorMorais, Elisabete Paulo
dc.contributor.authorCunha, Carlos R.
dc.contributor.authorGomes, João Pedro
dc.date.accessioned2016-09-09T15:58:07Z
dc.date.available2016-09-09T15:58:07Z
dc.date.issued2016
dc.description.abstractWithin the supply chain, the customer does not simply buy parts or services from suppliers, but also buys supplier capabilities, which results in quality products and services. Having a tool that handles the Inspection as well as the Nonconformance, Complaint, Corrective Action and Concession processes is key to successfully track the supplier performance. Taking as a case study a Supplier Quality Management (SQM) currently in operation in an Original Equipment Manufacturer (OEM) for automotive industry, this paper presents a platform to support a Supplier Quality Management System (SQMS), that fits the technical specification ISO/TS 16949 requirements. This prototype is composed by a web platform and a mobile App, having flexibility and mobility as key main characteristics.pt_PT
dc.identifier.citationSousa, João Paulo; Morais, Elisabete Paulo; Cunha, Carlos R.; Gomes, João Pedro (2016). SQMS – A prototype for a supplier quality management system. In 27th International Business Information Management Association Conference - Innovation Management and Education Excellence Vision 2020: from Regional Development Sustainability to Global Economic Growth. Milan. p. 2535-2545. ISBN 978-0-9860419-7-6pt_PT
dc.identifier.isbn978-0-9860419-7-6
dc.identifier.urihttp://hdl.handle.net/10198/13224
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherInternational Business Information Management Association (IBIMA)pt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectSupplier qualitypt_PT
dc.subjectTotal quality managementpt_PT
dc.subjectISO/TS 16949pt_PT
dc.titleSQMS – A prototype for a supplier quality management systempt_PT
dc.typeconference object
dspace.entity.typePublication
oaire.citation.conferencePlaceMay 4-5, 2016 Milan, Italypt_PT
person.familyNameSousa
person.familyNameMorais
person.familyNameCunha
person.familyNameGomes
person.givenNameJoão Paulo
person.givenNameElisabete Paulo
person.givenNameCarlos R.
person.givenNameJoão Pedro
person.identifierR-001-NSC
person.identifier.ciencia-id6A16-061F-809B
person.identifier.ciencia-id541E-1263-2337
person.identifier.ciencia-id2316-5664-FF6F
person.identifier.ciencia-id4A1D-E1E3-3F27
person.identifier.orcid0000-0002-9005-084X
person.identifier.orcid0000-0002-1923-2341
person.identifier.orcid0000-0003-3085-1562
person.identifier.orcid0000-0001-9308-0027
person.identifier.ridW-1757-2017
person.identifier.ridH-2678-2014
person.identifier.scopus-author-id27568052000
person.identifier.scopus-author-id57202512811
rcaap.rightsrestrictedAccesspt_PT
rcaap.typeconferenceObjectpt_PT
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relation.isAuthorOfPublicationc6069fe0-efad-4db2-ad02-5dc1407ac851
relation.isAuthorOfPublication14626e32-5646-48ad-9242-30944450dd8e
relation.isAuthorOfPublication8740f6a8-8951-46cd-9719-74edc43b1c74
relation.isAuthorOfPublication.latestForDiscoveryc6069fe0-efad-4db2-ad02-5dc1407ac851

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