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The social performance of credit institutions

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Resumo(s)

This paper analyses the social performance pf the different Portuguese credit institutions, namely, their conduct in terms of financiai inclusion, job creation and social responsibility. Results show "stakeholders view" banks superior performance in promoting economic and social development. Cooperative banks, in particular, mainly located on low density regions have a crucial function in the territorial and economic financiai inclusion of those populations. That role was not affected by the current crisis. Moreover, banks are aware of their social responsibilities and making efforts to become more sustainable. The public bank proved to be the most socially responsible institution. Further, bigger and more internationalized banks adopted international principies regarding sustainable financing and show good environmental protection performances, contrary to the cooperative and mutual savings banks which have a better performance for social conduct.

Descrição

Palavras-chave

Credit institutions Social-economic development Financial inclusion Corporate social responsability Crisis

Contexto Educativo

Citação

Cabo, Paula; Rebelo, João (2015). The social performance of credit institutions. In Enfoques empresariales de la gestión científica: transferencia de conocimiento a la empresa. Ourense. ISBN 978-84-697-2121-6

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Fascículo

Editora

Universidade de Vigo

Licença CC