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Authors
Advisor(s)
Abstract(s)
This paper analyses the social performance pf the different Portuguese credit institutions, namely, their conduct
in terms of financiai inclusion, job creation and social responsibility. Results show "stakeholders view" banks
superior performance in promoting economic and social development. Cooperative banks, in particular,
mainly located on low density regions have a crucial function in the territorial and economic financiai inclusion
of those populations. That role was not affected by the current crisis. Moreover, banks are aware of their
social responsibilities and making efforts to become more sustainable. The public bank proved to be the most
socially responsible institution. Further, bigger and more internationalized banks adopted international
principies regarding sustainable financing and show good environmental protection performances, contrary
to the cooperative and mutual savings banks which have a better performance for social conduct.
Description
Keywords
Credit institutions Social-economic development Financial inclusion Corporate social responsability Crisis
Pedagogical Context
Citation
Cabo, Paula; Rebelo, João (2015). The social performance of credit institutions. In Enfoques empresariales de la gestión científica: transferencia de conocimiento a la empresa. Ourense. ISBN 978-84-697-2121-6
Publisher
Universidade de Vigo