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Trust in others’ mirrors: how UGC shapes confidence in aesthetic medicine

datacite.subject.fosCiências Sociais::Psicologia
datacite.subject.fosCiências Sociais::Ciências da Comunicação
datacite.subject.sdg03:Saúde de Qualidade
datacite.subject.sdg12:Produção e Consumo Sustentáveis
dc.contributor.authorCorreia, Ricardo
dc.contributor.authorMarques, Teresa
dc.contributor.authorMeneses, Raquel
dc.contributor.authorVenciute, Dominyka
dc.date.accessioned2026-03-20T11:39:43Z
dc.date.available2026-03-20T11:39:43Z
dc.date.issued2026
dc.description.abstractThis study examines how user-generated content (UGC) shapes trust and purchase intention in aesthetic medicine. Drawing on the Stereotype Content Model and trust theory, it investigates the roles of perceived warmth and competence conveyed through online reviews. A quasi-experimental study using fictitious physician reviews was conducted with 221 Brazilian and Portuguese respondents. Structural equation modeling shows that both warmth and competence significantly enhance trust, with competence exerting a stronger effect. Trust strongly predicts purchase intention, while sensitivity to UGC does not moderate these relationships. A halo effect emerges, revealing interdependence between warmth and competence perceptions in high-risk medical services.eng
dc.identifier.citationCorreia, Ricardo; Marques, Teresa; Meneses, Raquel; Venciute, Dominyka (2026). Trust in others' mirrors: how UGC shapes confidence in aesthetic medicine. Journal of Global Marketing. ISSN 1528-6975. p. 1-21. DOI:
dc.identifier.doi10.1080/08911762.2026.2638908
dc.identifier.issn0891-1762
dc.identifier.issn1528-6975
dc.identifier.urihttp://hdl.handle.net/10198/36160
dc.language.isoeng
dc.peerreviewedyes
dc.publisherInforma
dc.relation.ispartofJournal of Global Marketing
dc.rights.urihttp://creativecommons.org/licenses/by-nc/4.0/
dc.subjectAesthetic medicine
dc.subjectDigital trust
dc.subjectUser-generated contente
dc.subjectPurchase intention
dc.subjectSOR
dc.titleTrust in others’ mirrors: how UGC shapes confidence in aesthetic medicineeng
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage21
oaire.citation.startPage1
oaire.citation.titleJournal of Global Marketing
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.familyNameCorreia
person.givenNameRicardo
person.identifier2752542
person.identifier.ciencia-id8C10-37EE-796D
person.identifier.orcid0000-0002-0132-4002
person.identifier.scopus-author-id37085131800
relation.isAuthorOfPublication99a2c38b-f63f-444f-809e-e3a9f73e732f
relation.isAuthorOfPublication.latestForDiscovery99a2c38b-f63f-444f-809e-e3a9f73e732f

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