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Absence from work and job satisfaction: a case study developed in the municipality of Bragança, Portugal

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dc.contributor.authorRibeiro, Maria Isabel
dc.contributor.authorFernandes, António
dc.contributor.authorLopes, Isabel Maria
dc.date.accessioned2019-02-11T09:46:17Z
dc.date.available2019-02-11T09:46:17Z
dc.date.issued2018
dc.description.abstractAbsence from work has a direct impact on the quality of the service provided by the council to its citizens. The aim of this research is to analyse the correlation between work absenteeism at the Town Council of Bragança and job satisfaction; identify factors concerning the type of work as well as the worker’s attitudes, behaviours and values which may be correlated to job satisfaction. To achieve these objectives, it was developed a quantitative, observational and cross-sectional study involving a survey conducted among the workers of a medium-sized municipality located in the northeast of Portugal. The correlations were tested by using Spearman’s statistic test for a level of significance of 5%. From the 71 workers surveyed, 28 had already been absent from their workplace. The main causes stated by workers to justify their absence were sickness, short (14.1) and long-term (7%), family caregiving (12.7%), and others (8.5%). The existence of a correlation between absenteeism and job satisfaction was not proved. However, correlations were observed between job satisfaction and type of work (Sig.<.05). Although no statistically significant correlation was found between job satisfaction and absenteeism, there are some factors associated with the type of work and with workers’ attitudes, behaviours and goals which showed to be correlated to job satisfaction. Therefore, it is recommendable that middle and executive managers continue to improve such conditions so as to increase the productivity, quality and efficiency of the service provided to citizens by council workers.pt_PT
dc.description.sponsorshipThis work is supported by: the European Structural and Investment Funds in the FEDER component, through the Operational Competitiveness and Internationalisation Programme (COMPETE 2020) [Project No. 006971 (UID/SOC/04011)]; and national funds, through the FCT – Portuguese Foundation for Science and Technology under the project UID/SOC/04011/2013.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationRibeiro, Maria Isabel; Fernandes, António; Lopes, Isabel Maria (2018). Absence from work and job satisfaction: a case study developed in the municipality of Bragança, Portugal. In 32nd International Business Information Management Association Conference. Sevilha. p. 1147-1157. ISBN 978-0-9998551-1-9pt_PT
dc.identifier.isbn978-0-9998551-1-9
dc.identifier.urihttp://hdl.handle.net/10198/18822
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectAbsenteeismpt_PT
dc.subjectJob satisfactionpt_PT
dc.subjectLabour marketpt_PT
dc.titleAbsence from work and job satisfaction: a case study developed in the municipality of Bragança, Portugalpt_PT
dc.typeconference paper
dspace.entity.typePublication
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/5876/UID%2FSOC%2F04011%2F2013/PT
oaire.citation.conferencePlaceSevilhapt_PT
oaire.citation.endPage1157pt_PT
oaire.citation.startPage1147pt_PT
oaire.citation.titleProceedings of the 32nd International Business Information Management Association Conference (IBIMA), 1pt_PT
oaire.fundingStream5876
person.familyNameRibeiro
person.familyNameFernandes
person.familyNameLopes
person.givenNameMaria Isabel
person.givenNameAntónio
person.givenNameIsabel Maria
person.identifier2474707
person.identifier.ciencia-id8D1B-9409-7921
person.identifier.ciencia-id831E-7E0E-DFC1
person.identifier.ciencia-id8812-AE1C-A316
person.identifier.orcid0000-0002-5425-006X
person.identifier.orcid0000-0002-9971-4796
person.identifier.orcid0000-0002-5614-3516
person.identifier.ridA-1728-2014
person.identifier.scopus-author-id58492545800
person.identifier.scopus-author-id55815966700
person.identifier.scopus-author-id55211017300
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
rcaap.rightsrestrictedAccesspt_PT
rcaap.typeconferenceObjectpt_PT
relation.isAuthorOfPublicationcff96812-d440-40dc-b44f-998d48894fd0
relation.isAuthorOfPublication57537474-8c6d-4d45-99cc-5510c93e59cc
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