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The use and design of the BSC in the health care sector: a systematic literature review for Italy, Spain, and Portugal

dc.contributor.authorGonzalez‐Sanchez, Maria Beatriz
dc.contributor.authorBroccardo, Laura
dc.contributor.authorPires, Amélia M.M.
dc.date.accessioned2018-03-16T15:15:01Z
dc.date.available2018-03-16T15:15:01Z
dc.date.issued2018
dc.description.abstractThe aim of this paper is to gain a better understanding of how the balanced scorecard (BSC) has evolved in Spain, Italy, and Portugal. It reviews all the articles on the BSC in the health care sector written between 1992 and 2015 by Spanish, Italian, or Portuguese authors and published in Spanish, Italian, or Portuguese as well as in English. Our study first shows the state of knowledge on BSC in health care for a homogeneous group of Southern European countries. Second, it uncovers the perspectives, indicators, and generation used in the countries under observation to reveal the extent to which this management tool has evolved. Third, it analyses international variations in design and use within the health care context, especially in the United States. Moreover, it also highlights a number of important issues. The BSC is in its early stage of development in these 3 countries, which do not use it as a tool to implement strategy and align all of the elements that help integrate the organization.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationGonzalez‐Sanchez, Maria Beatriz; Broccardo, Laura; Pires, Amélia M.M. (2018). The use and design of the BSC in the health care sector: a systematic literature review for Italy, Spain, and Portugal. The International Journal of Health Planning and management. ISSN 0749-6753. 33:1, p. 1-25pt_PT
dc.identifier.doiDOI:10.1002/hpm.2415pt_PT
dc.identifier.issn0749-6753
dc.identifier.urihttp://hdl.handle.net/10198/16351
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherWileypt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectBalanced scorecardpt_PT
dc.subjectHealth carept_PT
dc.subjectItalypt_PT
dc.subjectPortugalpt_PT
dc.subjectSpainpt_PT
dc.titleThe use and design of the BSC in the health care sector: a systematic literature review for Italy, Spain, and Portugalpt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage25pt_PT
oaire.citation.startPage1pt_PT
oaire.citation.titleThe International Journal of Health Planning and managementpt_PT
person.familyNamePires
person.givenNameAmélia M.M.
person.identifier.ciencia-idD219-7067-D5E5
person.identifier.orcid0000-0003-4312-3820
person.identifier.ridA-1734-2018
person.identifier.scopus-author-id57194105891
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication3b35ff83-9161-4ada-899c-8c68a22854ee
relation.isAuthorOfPublication.latestForDiscovery3b35ff83-9161-4ada-899c-8c68a22854ee

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