Browsing by Author Alves, Helena
Showing results 1 to 9 of 9
| Issue Date | Title | Author(s) | Type | Access Type |
| 2013 | Customer relationship reactivation in the telecommunications sector | Lopes, Luísa; Brito, Carlos Henrique; Alves, Helena | conferenceObject |  |
| 2012 | Dissolução e reativação de relacionamentos cliente-empresa: estudo exploratório | Lopes, Luísa; Brito, Carlos Henrique; Alves, Helena | conferenceObject | |
| 2012 | Dissolução e reativação de relacionamentos cliente-empresa: estudo exploratório | Lopes, Luísa; Brito, Carlos Henrique; Alves, Helena | conferenceObject | |
| 2012 | Lost and win-back customers: towards a theoretical framework of customer relationship reactivation | Lopes, Luísa; Brito, Carlos Henrique; Alves, Helena | conferenceObject | |
| 2012 | Lost and win-back customers: towards a theoretical framework of customer relationship reactivation | Lopes, Luísa; Brito, Carlos Henrique; Alves, Helena | conferenceObject | |
| 2012 | Lost and win-back customers: towards a theoretical framework of customer relationship reactivation | Lopes, Luísa; Brito, Carlos Henrique; Alves, Helena | conferenceObject | |
| 2011 | Lost customers: determinants and process of relationship dissolution | Lopes, Luísa; Alves, Helena; Brito, Carlos Henrique | conferenceObject | |
| 2015 | Towards a model of reactivation of relationships with customers | Lopes, Luísa; Brito, Carlos Henrique; Alves, Helena | conferenceObject |  |
| 2009 | Why do customer relationships come to an end? | Lopes, Luísa; Brito, Carlos Henrique; Alves, Helena | conferenceObject | |
