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Documento
Título : Importance-performance analysis as a tool in evaluating higher education service quality: the empirical results of ESTiG (IPB)
Data entrada : 04-07-2012
Downloads e ConsultasExport
Ano Downloads Consultas
2012 112,0 39
2013 2.194,0 121
2014 2.591,0 233
2015 3.672,0 72
2016 4.491,0 34
2017 1.335,0 16
14.395,0 515
Downloads e Consultas por ano
Downloads por país (top 10)
Consultas por país (top 10)
Downloads por paísExport
Origem Downloads Perc.(%)
Indonesia Indonesia 2.378,0 16,50
India India 2.129,0 14,77
United States United States 1.720,0 11,93
United Kingdom United Kingdom 673,0 4,67
Malaysia Malaysia 519,0 3,60
Germany Germany 397,0 2,75
Taiwan Taiwan 369,0 2,56
Vietnam Vietnam 368,0 2,55
Philippines Philippines 340,0 2,36
Hong Kong Hong Kong 334,0 2,32
Netherlands Netherlands 319,0 2,21
China China 308,0 2,14
Korea, Republic of Korea, Republic of 292,0 2,03
Thailand Thailand 269,0 1,87
Australia Australia 233,0 1,62
Iran, Islamic Republic of Iran, Islamic Republic of 225,0 1,56
Portugal Portugal 175,0 1,21
N/A N/A 145,0 1,01
Italy Italy 140,0 0,97
Brazil Brazil 129,0 0,89
Canada Canada 115,0 0,80
France France 104,0 0,72
Singapore Singapore 100,0 0,69
Bangladesh Bangladesh 99,0 0,69
Spain Spain 93,0 0,65
Turkey Turkey 89,0 0,62
Macau Macau 83,0 0,58
Belgium Belgium 79,0 0,55
Egypt Egypt 79,0 0,55
Romania Romania 75,0 0,52
Japan Japan 75,0 0,52
Russian Federation Russian Federation 74,0 0,51
South Africa South Africa 72,0 0,50
Pakistan Pakistan 72,0 0,50
Poland Poland 69,0 0,48
Myanmar Myanmar 63,0 0,44
Kenya Kenya 55,0 0,38
Austria Austria 55,0 0,38
Ireland Ireland 53,0 0,37
Finland Finland 52,0 0,36
Ukraine Ukraine 52,0 0,36
Mexico Mexico 50,0 0,35
Tanzania, United Republic of Tanzania, United Republic of 50,0 0,35
Europe Europe 49,0 0,34
Czech Republic Czech Republic 49,0 0,34
Sweden Sweden 48,0 0,33
Ethiopia Ethiopia 47,0 0,33
Switzerland Switzerland 45,0 0,31
Ghana Ghana 44,0 0,31
Botswana Botswana 39,0 0,27
Sri Lanka Sri Lanka 38,0 0,26
Denmark Denmark 38,0 0,26
United Arab Emirates United Arab Emirates 38,0 0,26
Mauritius Mauritius 34,0 0,24
Greece Greece 33,0 0,23
Croatia Croatia 33,0 0,23
Nigeria Nigeria 33,0 0,23
Kazakstan Kazakstan 33,0 0,23
Estonia Estonia 31,0 0,22
New Zealand New Zealand 29,0 0,20
Syrian Arab Republic Syrian Arab Republic 29,0 0,20
Serbia Serbia 28,0 0,19
Chile Chile 26,0 0,18
Norway Norway 24,0 0,17
Bahamas Bahamas 20,0 0,14
Lebanon Lebanon 18,0 0,12
Peru Peru 17,0 0,12
Mongolia Mongolia 17,0 0,12
Slovenia Slovenia 16,0 0,11
Saudi Arabia Saudi Arabia 16,0 0,11
Satellite Provider Satellite Provider 15,0 0,10
Zimbabwe Zimbabwe 14,0 0,10
Qatar Qatar 12,0 0,08
Zambia Zambia 12,0 0,08
Aruba Aruba 12,0 0,08
Oman Oman 12,0 0,08
Israel Israel 12,0 0,08
Morocco Morocco 11,0 0,08
Bahrain Bahrain 11,0 0,08
Trinidad and Tobago Trinidad and Tobago 11,0 0,08
Cyprus Cyprus 11,0 0,08
Hungary Hungary 11,0 0,08
Uganda Uganda 10,0 0,07
Argentina Argentina 9,0 0,06
Tunisia Tunisia 9,0 0,06
Jordan Jordan 8,0 0,06
Latvia Latvia 8,0 0,06
Namibia Namibia 8,0 0,06
Malta Malta 8,0 0,06
Iraq Iraq 7,0 0,05
Mozambique Mozambique 7,0 0,05
Colombia Colombia 7,0 0,05
Cameroon Cameroon 6,0 0,04
Algeria Algeria 6,0 0,04
Ecuador Ecuador 6,0 0,04
Lithuania Lithuania 6,0 0,04
Bosnia and Herzegovina Bosnia and Herzegovina 6,0 0,04
Panama Panama 6,0 0,04
Nepal Nepal 6,0 0,04
Slovakia Slovakia 6,0 0,04
Cambodia Cambodia 5,0 0,03
Fiji Fiji 5,0 0,03
Sudan Sudan 5,0 0,03
Georgia Georgia 5,0 0,03
Lesotho Lesotho 5,0 0,03
Uzbekistan Uzbekistan 5,0 0,03
Rwanda Rwanda 4,0 0,03
Bulgaria Bulgaria 4,0 0,03
Costa Rica Costa Rica 4,0 0,03
Madagascar Madagascar 4,0 0,03
Jamaica Jamaica 4,0 0,03
Azerbaijan Azerbaijan 3,0 0,02
Guyana Guyana 3,0 0,02
Barbados Barbados 3,0 0,02
Netherlands Antilles Netherlands Antilles 3,0 0,02
Puerto Rico Puerto Rico 2,0 0,01
Iceland Iceland 2,0 0,01
Asia/Pacific Region Asia/Pacific Region 2,0 0,01
Kuwait Kuwait 2,0 0,01
Malawi Malawi 2,0 0,01
Belarus Belarus 2,0 0,01
Anonymous Proxy Anonymous Proxy 2,0 0,01
Moldova, Republic of Moldova, Republic of 2,0 0,01
Maldives Maldives 2,0 0,01
Djibouti Djibouti 2,0 0,01
Turkmenistan Turkmenistan 2,0 0,01
Virgin Islands, British Virgin Islands, British 1,0 0,01
Albania Albania 1,0 0,01
Anguilla Anguilla 1,0 0,01
Swaziland Swaziland 1,0 0,01
Bhutan Bhutan 1,0 0,01
Afghanistan Afghanistan 1,0 0,01
Nicaragua Nicaragua 1,0 0,01
Palestinian Territory, Occupied Palestinian Territory, Occupied 1,0 0,01
Guatemala Guatemala 1,0 0,01
Yemen Yemen 1,0 0,01
Macedonia Macedonia 1,0 0,01
Brunei Darussalam Brunei Darussalam 1,0 0,01
Congo, The Democratic Republic of the Congo, The Democratic Republic of the 1,0 0,01
Somalia Somalia 1,0 0,01
Curaçao Curaçao 1,0 0,01
14.414,0 100,00
Consultas por paísExport
Origem Consultas Perc.(%)
United States United States 214 41,55
Ukraine Ukraine 45 8,74
Portugal Portugal 42 8,16
China China 41 7,96
Russian Federation Russian Federation 28 5,44
Germany Germany 23 4,47
Taiwan Taiwan 13 2,52
N/A N/A 10 1,94
United Kingdom United Kingdom 9 1,75
France France 8 1,55
Indonesia Indonesia 8 1,55
Turkey Turkey 7 1,36
Belarus Belarus 7 1,36
Australia Australia 4 0,78
Sweden Sweden 4 0,78
Poland Poland 4 0,78
Canada Canada 4 0,78
Italy Italy 4 0,78
Philippines Philippines 3 0,58
Thailand Thailand 3 0,58
Malaysia Malaysia 3 0,58
Spain Spain 3 0,58
Netherlands Netherlands 3 0,58
Estonia Estonia 3 0,58
Korea, Republic of Korea, Republic of 2 0,39
Bosnia and Herzegovina Bosnia and Herzegovina 2 0,39
Brazil Brazil 2 0,39
Romania Romania 2 0,39
India India 2 0,39
Belgium Belgium 1 0,19
Austria Austria 1 0,19
Mongolia Mongolia 1 0,19
Iran, Islamic Republic of Iran, Islamic Republic of 1 0,19
Kenya Kenya 1 0,19
Ghana Ghana 1 0,19
Nigeria Nigeria 1 0,19
Greece Greece 1 0,19
Hong Kong Hong Kong 1 0,19
Syrian Arab Republic Syrian Arab Republic 1 0,19
Europe Europe 1 0,19
Macau Macau 1 0,19
515 100,00