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Documento
Título : Importance-performance analysis as a tool in evaluating higher education service quality: the empirical results of ESTiG (IPB)
Data entrada : 04-07-2012
Downloads e ConsultasExport
Ano Downloads Consultas
2012 112,0 39
2013 2.194,0 121
2014 2.591,0 233
2015 3.672,0 72
2016 4.491,0 34
2017 1.896,0 25
14.956,0 524
Downloads e Consultas por ano
Downloads por país (top 10)
Consultas por país (top 10)
Downloads por paísExport
Origem Downloads Perc.(%)
Indonesia Indonesia 2.502,0 16,72
India India 2.158,0 14,42
United States United States 1.758,0 11,75
United Kingdom United Kingdom 717,0 4,79
Malaysia Malaysia 538,0 3,59
Germany Germany 412,0 2,75
Taiwan Taiwan 380,0 2,54
Vietnam Vietnam 376,0 2,51
Philippines Philippines 357,0 2,39
Hong Kong Hong Kong 353,0 2,36
Netherlands Netherlands 334,0 2,23
China China 311,0 2,08
Korea, Republic of Korea, Republic of 307,0 2,05
Thailand Thailand 282,0 1,88
Australia Australia 243,0 1,62
Iran, Islamic Republic of Iran, Islamic Republic of 228,0 1,52
Portugal Portugal 181,0 1,21
N/A N/A 163,0 1,09
Italy Italy 145,0 0,97
Brazil Brazil 131,0 0,88
Canada Canada 121,0 0,81
Singapore Singapore 111,0 0,74
France France 110,0 0,73
Bangladesh Bangladesh 109,0 0,73
Spain Spain 95,0 0,63
Turkey Turkey 95,0 0,63
Macau Macau 83,0 0,55
Poland Poland 82,0 0,55
Belgium Belgium 81,0 0,54
Egypt Egypt 79,0 0,53
Romania Romania 78,0 0,52
Pakistan Pakistan 78,0 0,52
Japan Japan 77,0 0,51
Russian Federation Russian Federation 76,0 0,51
South Africa South Africa 73,0 0,49
Myanmar Myanmar 66,0 0,44
Kenya Kenya 59,0 0,39
Austria Austria 57,0 0,38
Finland Finland 56,0 0,37
Ethiopia Ethiopia 55,0 0,37
Ireland Ireland 54,0 0,36
Ukraine Ukraine 52,0 0,35
Tanzania, United Republic of Tanzania, United Republic of 52,0 0,35
Mexico Mexico 51,0 0,34
Czech Republic Czech Republic 49,0 0,33
Europe Europe 49,0 0,33
Switzerland Switzerland 48,0 0,32
Sweden Sweden 48,0 0,32
Ghana Ghana 45,0 0,30
Denmark Denmark 39,0 0,26
Botswana Botswana 39,0 0,26
United Arab Emirates United Arab Emirates 38,0 0,25
Sri Lanka Sri Lanka 37,0 0,25
Nigeria Nigeria 35,0 0,23
Mauritius Mauritius 35,0 0,23
Greece Greece 33,0 0,22
Estonia Estonia 33,0 0,22
Croatia Croatia 33,0 0,22
Kazakstan Kazakstan 33,0 0,22
Norway Norway 32,0 0,21
New Zealand New Zealand 31,0 0,21
Syrian Arab Republic Syrian Arab Republic 29,0 0,19
Chile Chile 28,0 0,19
Serbia Serbia 28,0 0,19
Bahamas Bahamas 20,0 0,13
Lebanon Lebanon 19,0 0,13
Peru Peru 17,0 0,11
Zimbabwe Zimbabwe 17,0 0,11
Mongolia Mongolia 17,0 0,11
Saudi Arabia Saudi Arabia 16,0 0,11
Slovenia Slovenia 16,0 0,11
Satellite Provider Satellite Provider 15,0 0,10
Uganda Uganda 14,0 0,09
Oman Oman 13,0 0,09
Hungary Hungary 13,0 0,09
Aruba Aruba 12,0 0,08
Qatar Qatar 12,0 0,08
Zambia Zambia 12,0 0,08
Morocco Morocco 12,0 0,08
Tunisia Tunisia 12,0 0,08
Israel Israel 12,0 0,08
Trinidad and Tobago Trinidad and Tobago 11,0 0,07
Bahrain Bahrain 11,0 0,07
Cyprus Cyprus 11,0 0,07
Argentina Argentina 9,0 0,06
Namibia Namibia 9,0 0,06
Latvia Latvia 9,0 0,06
Jordan Jordan 8,0 0,05
Malta Malta 8,0 0,05
Mozambique Mozambique 7,0 0,05
Colombia Colombia 7,0 0,05
Slovakia Slovakia 7,0 0,05
Ecuador Ecuador 7,0 0,05
Iraq Iraq 7,0 0,05
Nepal Nepal 7,0 0,05
Lithuania Lithuania 7,0 0,05
Cameroon Cameroon 6,0 0,04
Bosnia and Herzegovina Bosnia and Herzegovina 6,0 0,04
Jamaica Jamaica 6,0 0,04
Algeria Algeria 6,0 0,04
Panama Panama 6,0 0,04
Fiji Fiji 5,0 0,03
Georgia Georgia 5,0 0,03
Uzbekistan Uzbekistan 5,0 0,03
Lesotho Lesotho 5,0 0,03
Sudan Sudan 5,0 0,03
Cambodia Cambodia 5,0 0,03
Bulgaria Bulgaria 5,0 0,03
Costa Rica Costa Rica 4,0 0,03
Rwanda Rwanda 4,0 0,03
Azerbaijan Azerbaijan 3,0 0,02
Netherlands Antilles Netherlands Antilles 3,0 0,02
Barbados Barbados 3,0 0,02
Guyana Guyana 3,0 0,02
Puerto Rico Puerto Rico 2,0 0,01
Malawi Malawi 2,0 0,01
Asia/Pacific Region Asia/Pacific Region 2,0 0,01
Palestinian Territory, Occupied Palestinian Territory, Occupied 2,0 0,01
Moldova, Republic of Moldova, Republic of 2,0 0,01
Anonymous Proxy Anonymous Proxy 2,0 0,01
Maldives Maldives 2,0 0,01
Kuwait Kuwait 2,0 0,01
Djibouti Djibouti 2,0 0,01
Turkmenistan Turkmenistan 2,0 0,01
Belarus Belarus 2,0 0,01
Virgin Islands, British Virgin Islands, British 2,0 0,01
Iceland Iceland 2,0 0,01
Albania Albania 1,0 0,01
Yemen Yemen 1,0 0,01
Swaziland Swaziland 1,0 0,01
Bhutan Bhutan 1,0 0,01
Anguilla Anguilla 1,0 0,01
Afghanistan Afghanistan 1,0 0,01
Madagascar Madagascar 1,0 0,01
Nicaragua Nicaragua 1,0 0,01
Macedonia Macedonia 1,0 0,01
Brunei Darussalam Brunei Darussalam 1,0 0,01
Congo, The Democratic Republic of the Congo, The Democratic Republic of the 1,0 0,01
Somalia Somalia 1,0 0,01
Guatemala Guatemala 1,0 0,01
Curaçao Curaçao 1,0 0,01
14.967,0 100,00
Consultas por paísExport
Origem Consultas Perc.(%)
United States United States 216 41,30
Ukraine Ukraine 45 8,60
Portugal Portugal 42 8,03
China China 41 7,84
Russian Federation Russian Federation 29 5,54
Germany Germany 23 4,40
Taiwan Taiwan 13 2,49
United Kingdom United Kingdom 10 1,91
N/A N/A 10 1,91
Indonesia Indonesia 9 1,72
Turkey Turkey 8 1,53
France France 8 1,53
Belarus Belarus 7 1,34
Poland Poland 5 0,96
Australia Australia 4 0,76
Sweden Sweden 4 0,76
Canada Canada 4 0,76
Italy Italy 4 0,76
Philippines Philippines 3 0,57
Thailand Thailand 3 0,57
Malaysia Malaysia 3 0,57
Spain Spain 3 0,57
Estonia Estonia 3 0,57
Netherlands Netherlands 3 0,57
India India 2 0,38
Bosnia and Herzegovina Bosnia and Herzegovina 2 0,38
Korea, Republic of Korea, Republic of 2 0,38
Hong Kong Hong Kong 2 0,38
Romania Romania 2 0,38
Brazil Brazil 2 0,38
Austria Austria 1 0,19
Mongolia Mongolia 1 0,19
Iran, Islamic Republic of Iran, Islamic Republic of 1 0,19
Kenya Kenya 1 0,19
Ghana Ghana 1 0,19
Nigeria Nigeria 1 0,19
Greece Greece 1 0,19
Syrian Arab Republic Syrian Arab Republic 1 0,19
Europe Europe 1 0,19
Macau Macau 1 0,19
Belgium Belgium 1 0,19
523 100,00