Sousa, João PauloMorais, Elisabete PauloCunha, Carlos R.Gomes, João Pedro2016-09-092016-09-092016Sousa, João Paulo; Morais, Elisabete Paulo; Cunha, Carlos R.; Gomes, João Pedro (2016). SQMS – A prototype for a supplier quality management system. In 27th International Business Information Management Association Conference - Innovation Management and Education Excellence Vision 2020: from Regional Development Sustainability to Global Economic Growth. Milan. p. 2535-2545. ISBN 978-0-9860419-7-6978-0-9860419-7-6http://hdl.handle.net/10198/13224Within the supply chain, the customer does not simply buy parts or services from suppliers, but also buys supplier capabilities, which results in quality products and services. Having a tool that handles the Inspection as well as the Nonconformance, Complaint, Corrective Action and Concession processes is key to successfully track the supplier performance. Taking as a case study a Supplier Quality Management (SQM) currently in operation in an Original Equipment Manufacturer (OEM) for automotive industry, this paper presents a platform to support a Supplier Quality Management System (SQMS), that fits the technical specification ISO/TS 16949 requirements. This prototype is composed by a web platform and a mobile App, having flexibility and mobility as key main characteristics.engSupplier qualityTotal quality managementISO/TS 16949conference object