Leitão, PauloRodrigues, NelsonBarbosa, JoséTurrin, ClaudioPagani, Arnaldo2017-02-072017-02-072015Leitão, Paulo; Rodrigues, Nelson; Barbosa, José; Turrin, Claudio; Pagani, Arnaldo (2015). Intelligent products: the grace experience. Control Engineering Practice. ISSN 0967-0661. 42, p. 95-1050967-0661http://hdl.handle.net/10198/13954Product intelligence is a new industrial manufacturing control paradigm aligned with the context of cyber-physical systems and addressing the current requirements of flexibility, reconfigurability and responsiveness. This paradigm introduces benefits in terms of improvement of the entire product׳s life-cycle, and particularly the product quality and customization, aiming the customer satisfaction. This paper presents an implementation of a system of intelligent products, developed under the scope of the GRACE project, where an agent-based solution was deployed in a factory plant producing laundry washing machines. The achieved results show an increase of the production and energy efficiency, an increase of the product quality and customization, as well as a reduction of the scrap costs.engIntelligent productsIntelligent and reconfigurable controlMulti-agent systemsFactory automationIntelligent products: the grace experiencejournal article10.1016/j.conengprac.2015.05.001