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Abstract(s)
Nos últimos anos tem-se assistido a um reconhecimento generalizado de que os sistemas de abastecimento de água para consumo humano, além de terem de satisfazer os requisitos legais, devem apresentar níveis de desempenho que mereçam a confiança dos consumidores na qualidade da água que lhes é fornecida.
A água que se consome nas torneiras deixou de ser apenas uma preocupação de saúde pública e passou a ser considerada um produto alimentar de primeira necessidade, pelo que importa garantir a sua elevada qualidade e excelência.
A gestão de água para consumo humano envolve um conjunto muito amplo de atividades. Desde a captação, tratamento, armazenamento, distribuição passando pelo cumprimento da legislação em vigor e a necessidade de dar resposta à Entidade Reguladora dos Serviços de Águas e Resíduos (ERSAR) (Rodrigo et al., 2007). Utilizando as potencialidades das tecnologias de informação, que são atualmente um enorme aliado na gestão de dados, sobretudo na área do Ambiente, avançou-se para o desenvolvimento de uma ferramenta informática, que permitirá às Entidades Gestoras (EG) agregar toda a informação decorrente das diversas atividades relacionadas com a gestão de água para consumo humano, e ao mesmo tempo interagir com as diferentes Entidades que influenciam direta ou indiretamente esta área de atividade.
Pretendeu-se avaliar as funcionalidades existentes na versão atual da ferramenta informática e propor desenvolvimentos futuros para a mesma, de acordo com as necessidades das Entidades Gestoras e com as diferentes atividades que estas gerem no âmbito dos sistemas de abastecimento de água para consumo humano.
Verificou-se que a ferramenta existente (LabWay-Aqua®) possibilita gerir muitas das atividades relacionadas com a gestão dos sistemas de abastecimento de água para consumo humano, mas ainda não possibilita uma gestão totalmente integrada, apresentando carências sobretudo ao nível das áreas de gestão de infraestruturas e equipamentos, controlo das perdas de água e o controlo dos custos.
In recent years there has been a widespreade recognition that drinking water suplly systems not only have to fulfill legal requirements, but they should also exhibit high levels of performance in order to increase consumer’s expectations about the trustworthiness of the produtct. The water that we consume in our taps is no longer just a public health concern, having come to be regarded as a product of first necessity, which is why we must ensure it’s high quality and excellence. The management of water for human consumption involves a very wide range of activities. From the water catchment, collection, processing, treatment, storage and distribution of water for homes, comercial establishments, industry, through the enforcement of existing legislation and the need to respond to the Regulatory Authority (ERSAR) (Rodrigo et al., 2007). Using the potential of information technologies, which are currently a huge ally in data management, especially in the area of the environment, progress has been made in the development of a computer tool created with the purpose to help management companies (MC) in aggregating all information, arising from the various activities relating to the management of drinking water and at the same time to interact with the different entities that directly or indirectly influence this area of activity. This study aimed at evaluating existing functionalities in computer tool and to propose future improvements, according to the needs of management companies and taking also into account the different activities they managed within water supply systems framework. It was verified that the existing tool (LabWay-Aqua®) makes it possible to manage several activities related to the management of water supply systems, but it doesn’t allow, yet, a fully integrated management, since it has some shortcomings particularly in terms of the management áreas of infrastructure and equipment, water losses control and costs regulator.
In recent years there has been a widespreade recognition that drinking water suplly systems not only have to fulfill legal requirements, but they should also exhibit high levels of performance in order to increase consumer’s expectations about the trustworthiness of the produtct. The water that we consume in our taps is no longer just a public health concern, having come to be regarded as a product of first necessity, which is why we must ensure it’s high quality and excellence. The management of water for human consumption involves a very wide range of activities. From the water catchment, collection, processing, treatment, storage and distribution of water for homes, comercial establishments, industry, through the enforcement of existing legislation and the need to respond to the Regulatory Authority (ERSAR) (Rodrigo et al., 2007). Using the potential of information technologies, which are currently a huge ally in data management, especially in the area of the environment, progress has been made in the development of a computer tool created with the purpose to help management companies (MC) in aggregating all information, arising from the various activities relating to the management of drinking water and at the same time to interact with the different entities that directly or indirectly influence this area of activity. This study aimed at evaluating existing functionalities in computer tool and to propose future improvements, according to the needs of management companies and taking also into account the different activities they managed within water supply systems framework. It was verified that the existing tool (LabWay-Aqua®) makes it possible to manage several activities related to the management of water supply systems, but it doesn’t allow, yet, a fully integrated management, since it has some shortcomings particularly in terms of the management áreas of infrastructure and equipment, water losses control and costs regulator.
Description
Keywords
Água para consumo humano Gestão integrada Tecnologias de informação