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Advisor(s)
Abstract(s)
Emotional competence in healthcare professionals: correlational and comparative research
Introdution - The relevance of this first empirical research (to our knowledge) in Continued Care National Network (RCNN) context,emerge to understand the role of emotions in workplace (Austin, Dore
& Donovan, 2008; Liu et al. 2008; Barsade, Ramarajan, Burack,2008), here, with ill people and great physical and psychological
weakness. Recent scientific literature expose a significantly negative correlations between Emotional Intelligence (EI) and emotional exhaution (Geng; Li; Zhou, 2011), and the development of Emotional
Competence skills in workplace context (Veiga-Branco, 2007).
Aim - To study the Emotional Competence’s (EC) profile and the differences between capacities levels profiles in health professionals:physiotherapists and social workers in Portuguese RNCC.
Method - This quantitative, comparative, descriptive and correlational
study, was performed in two independents probabilistics samples including 91 health professionals, 58 physiotherapists—9 male and 49 female—and 33 social workers—3 male and 30 female. Was applied ‘‘Escala Veiga de Competência Emocional’’ (EVCE), developed by
Veiga-Branco (2009); and data was descriptive, correlational study
(SPSS 17) and multiple regression.
Results/Discussion - In global sample, five competencies were identified, with significantly positive correlations between EC and the 5 capacities, and the ranking of the correlations was: Self-conscience
(rho = 0.770; p\0.01), Emotions Management in Group (rho = 0.767; p\0.01), Self-motivation (rho = 0.680; p\0.01), Emotions
Management (rho = 0.653; p\0.01), and Empathy (rho = 0.259; p\0.05), according the protective effort of trait EI in occupational stress (Miklolajczak, Menil, & Luminet, 2007). Results show that EC profiles have—in these samples—some differences on capacities: the EC profile is significantly different between physiotherapists and social workers, proving that workplace can be a moderate variable as follows: social workers present a superior level (x = 4.195) in EC profile, than physiotherapists (x = 4.705); and
the estimated regression model includes for the physiotherapists sample, the five capacities, but not as theoretical model (Caruso, & Salovey, 2004): Emotion Management, Emotions Management in
Group, Self-Motivation, Empaty, and finally Self-conscience, representing 98.4 % of the variance in EC. Social workers sample,
presents a completely different model: only Self-conscience, and Emotions Management in Group entered in the model, representing
81.3 % of the variance, excluding the remaining capacities.
Conclusions - Results clearly demonstrating the relationships of the EC with five capacities of the construct, but EC scores and EC profiles for social workers were significantly higher those for physiotherapists recognizing the relationship between emotional competence and
workplace emotional skills, according with Karim, J.; Weisz, R. (2010) and Veiga-Branco (2010).
Description
Keywords
Emotional inteligence Emotional competence Physiotherapists Social workers
Citation
Veiga-Branco, Augusta; Afonso, Julieta; Caetano, Isabelle (2012). Emotional competence in healthcare professionals: correlationaland and comparative research. In The IEA-EEF European Congress of Epidemiology and Epidemiology for a Fair and Healthy Society. Porto. ISSN 0393-2990. p. s57-s57
Publisher
Springer - European Journal of Epidemiology