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Advisor(s)
Abstract(s)
The relevance of this study—the first empirical research
(to our knowledge) in Continued Care National Network (RCNN)
context—emerge to understand the role of emotions in workplace
behaviour (Coˆte´, 2005; Austin, Dore & Donovan, 2008; Liu et al.
2008; Barsade, Ramarajan, Burack, 2008), but here, with terminally
ill people and great physical and psychological weakness. Recent
scientific literature is exposing a significatly negative correlations
between Emotional Intelligence (EI) and emotional exhaustion; and
significantly positive correlations between EI and occupational
identity (Geng; Li; Zhou, 2011), and the development of emotional
competence (EC) skills in workplace context (Veiga-Branco, 2007,
2010, 2011). Authors agree with the relationship between emotional
responses, therapeutic relationship and perception of job satisfaction
(Li, 2004; Hart e Walton, 2010; Karim & Weiz, 2010).
Aim The main objective of this research, is to know the capacities
levels in the Emotional Competence (EC) profile in a nurses sample
of RNCC, and study the five capacities as predictive variables, in the
their Emotional Competence’s (EC) profile.
Method A cross-sectional survey was carried out in a probabilistic
sample including 154 nurses in RNCC, about 22 % male and 78 %
female, and aged between 26 and 30 years old. The instrument
applied was ‘‘Escala Veiga de Competeˆncia Emocional’’ (EVCE),
developed by Veiga-Branco (2009), with 84 items, in temporal Likert
scale, from Never (1) to Always (7). Data was analyzed using
descriptive statistics. Factor analysis was used to identify capacities.
Additionally, a multiple regression analysis was conducted to determine
the relationship between capacities and EC and to establish the
capacities that were the strongest predictors of EC.
Results/conclusions Five competencies were identified in this study.
The ranking of the correlations was as follows: Empathy (r = 0.783;
p\0.01), Emotions Management in Group (r = 0.724; p\0.01),
Emotions Management (r = 0.760; p\0.01), Self-motivation (r =
0.693; p\0.01), and Self-conscience (r = 0.678; p\0.01). The
results were according the American Society of Registered Nurses
(2007) that emphasizes the need of emotional skills in nursing education.
The Cronbach Alpha for Internal Consistency obtained for
each of the capacities was as follows: Empathy (0.854), Emotions
Management in Group (0.833), Emotions Management (0.740), Selfmotivation
(0.705), and Self-conscience (0.622).
The estimated regression model includes Empaty, Emotion Management,
Self-Motivation, Emotions Management in Group, Selfconscience,
that represents 97.4 % of the variance in EC. This result,
not according the theoretical model (Caruso & Salovey, 2004),
presents how much important is empathy in work settings.
Description
Keywords
Emotional competence Profile Nursing
Citation
Veiga-Branco, Augusta; Lopes, Tânia (2012). Nursing emotional competence profile: exploratory study in continued care national network. In The IEA-EEF European Congress of Epidemiology 2012: Epidemiology for a Fair and Healthy Society. Porto. ISSN 0393-2990. p. s82-s82
Publisher
Springer - European Journal of Epidemiology