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Advisor(s)
Abstract(s)
Organizations have in-built social responsibility to society. The evolution of technology have
enable organizations to interact in an innovatively and more close approach to their clients.
But this evolution has not included people with special needs like blind people. And, even
those organizations that have enable some kind of support-approach to blind people, have
typically disjointed, incomplete and typically parallel approaches; compared to their massclient
standard approach. This paper discusses the potential of Pervasive and Mobile
Computing to support, not just an innovative and unified approach, but also a real possibility
of promoting real inclusion of blind people in what concerns to the delivery of information
and services organizations offer. This paper also represents a reflection and a mind shaking
attempt, while the authors are working in allowing blind people an autonomous buying
process, in hypermarkets, supported by the use of wireless networks and modern mobile
devices, with multiple technologies support, like Wi-Fi and inertial and magnetic sensors.
Description
Keywords
People with disabilities Contextualization Mobile devices Client-approach strategy
Citation
Autor: Cunha, Carlos R.; Gomes, João Pedro (2011). How pervasive and mobile computing can help organizations to include people with visual disabilities on their client-approach strategy? In 17th International Business Information Management Association Conference. Milan
Publisher
International Business Information Management Association (IBIMA)