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Abstract(s)
Os hospitais são locais cujo desempenho e disponibilidade dos equipamentos podem comprometer a prestação de cuidados de saúde pelo que, nestes estabelecimentos, a manutenção assume um papel relevante. Equipas que atuam de forma silenciosa por trás do tratamento dos pacientes, tais como, a equipa de manutenção, possuem igual importância ou até superior. Nenhum atendimento que depende de equipamentos hospitalares poderia ser executado com qualidade, e em tempo útil, sem que a manutenção assegure o bom funcionamento dos mesmos.
O presente estágio teve como objetivo principal avaliar a abordagem atual da gestão da manutenção de equipamentos médicos, no Hospital Senhora da Oliveira, em Guimarães. Compreendendo os seus métodos e objetivos, surgiu a oportunidade de realização da análise, conceção e desenvolvimento de um modelo de apoio à gestão da manutenção adequada ao ambiente hospitalar e capaz de melhorar o desempenho das atividades do serviço. Foram identificados os casos de equipamentos mais críticos e determinadas as análises da vida económica dos mesmos.
Segundo os profissionais de manutenção, os resultados obtidos com a aplicação do modelo desenvolvido foram bastante aceitáveis e de encontro às expectativas, pois os equipamentos identificados como críticos seriam equipamentos suscetíveis de maior urgência de manutenção, em caso de ocorrência de avaria. Com a determinação da vida económica dos equipamentos, os resultados também foram adequados permitindo tirar conclusões acerca de determinadas práticas desenvolvidas, nomeadamente, em intervenções de valor avultado. O desenvolvimento deste trabalho foi de relevância inquestionável para a aquisição de novas competências a nível pessoal com a realização de um estágio e conhecimento da realidade no mundo do trabalho. Permitiu uma melhor perceção do trabalho desenvolvido de forma “invisível” para que sejam dadas todas as condições aos profissionais para a prestação de serviços de saúde.
Hospitals are places where the performance and the availability of equipment may compromise the provision of health care to individuals, and its support plays a relevant role. Teams that act quietly behind the treatment of patients, such as a maintenance team, has an equal or greater importance than the health care givers. There is no depending equipment attendance that could be executed with quality, and in good time, without a maintenance or proper functioning. The present internship had as main objective to evaluate the current approach of the medical equipment’s management, in the Hospital Senhora da Oliveira, in Guimarães. Understanding its methods and objectives, the opportunity arose to carry out the analysis, design and development of a model to support a maintenance management to be appropriate to the hospital environment and able to improve the performance of the service activities. The most critical equipment cases were identified and their economic life analyzes were determined. According to maintenance professionals, the results obtained with the application of the developed model were quite acceptable, satisfying the previous expectations, because equipment identified as critical would be susceptible of greater urgency of maintenance, in case of failure. With the economic life of the equipment determination, the adequate results allow that conclusions could be drawn about some developed practices, namely, in high value interventions. The development of this work is of unquestionable relevance for the acquisition of new skills on a personal level, thank to this internship – the first steps in the job’s world. It allowed a better perception of the work developed in an "invisible" way so that all the conditions to provide the best health service were given.
Hospitals are places where the performance and the availability of equipment may compromise the provision of health care to individuals, and its support plays a relevant role. Teams that act quietly behind the treatment of patients, such as a maintenance team, has an equal or greater importance than the health care givers. There is no depending equipment attendance that could be executed with quality, and in good time, without a maintenance or proper functioning. The present internship had as main objective to evaluate the current approach of the medical equipment’s management, in the Hospital Senhora da Oliveira, in Guimarães. Understanding its methods and objectives, the opportunity arose to carry out the analysis, design and development of a model to support a maintenance management to be appropriate to the hospital environment and able to improve the performance of the service activities. The most critical equipment cases were identified and their economic life analyzes were determined. According to maintenance professionals, the results obtained with the application of the developed model were quite acceptable, satisfying the previous expectations, because equipment identified as critical would be susceptible of greater urgency of maintenance, in case of failure. With the economic life of the equipment determination, the adequate results allow that conclusions could be drawn about some developed practices, namely, in high value interventions. The development of this work is of unquestionable relevance for the acquisition of new skills on a personal level, thank to this internship – the first steps in the job’s world. It allowed a better perception of the work developed in an "invisible" way so that all the conditions to provide the best health service were given.
Description
Keywords
Maintenance Medical Equipment Criticity Economic Life